Group Selling Manager

060 SAKS & CO LLC; Naples (FL); Hybrid; USD 82,000 - 103,000; Full time

Benefits offered by this job

medical insurance

dental insurance

vision insurance

401(k) retirement plan

basic life insurance

supplemental life insurance

disability insurance

additional voluntary benefits

Job summary

Exemplar Luxury Group, the parent of Saks Fifth Avenue, is seeking a Group Selling Manager to drive sales by developing and leading selling teams, modeling clienteling behaviors, and promoting a high-touch luxury customer experience. The role emphasizes education and collaboration across Departments, Buyers, and Regional Merchandising.

You will guide a multi-store clienteling strategy, coach managers to elevate service, and actively recruit and mentor top talent.

Qualifications

• 3+ years of management experience with retailer.
• Full mobility required.
• Develop, manage and motivate a sales team while driving company programs.
• Proficiency in using available technology (Microsoft Office Suite is required).
• 4 year degree.
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
• A natural problem-solver, who is also intuitively analytical and creative.
• Comfortable working in a remote environment

Responsibilities

• Guide the Saks clienteling culture and the use of technology to increase overall business and engagement.
• Coach Selling Managers to lead selling and model clienteling behaviors.
• Champion the use of technology to increase sales and enhance service.
• Maintain a floor presence.
• Provide ongoing education to the selling team to increase product knowledge.
• Communicate with DMMs, Buyers and Regional Store Merchandising.
• Directly oversee the majority of Selling Managers in specific departments.
• Responsible for developing top talent Selling Managers for promotion.
• Lead ongoing training for Brand Ambassadors to enhance.
• Know competitors' top talent selling Associates.
• Partner with Talent Acquisition and Talent Development to ensure top talent is placed in focus businesses.
• Manage substandard performance to improve the team while partnering with the Employee Relations Service Center.
• Create clienteling behaviors through marketing outreach.
• Foster a store climate that coaches Selling Managers to achieve Marketing event goals.

Skills

Management experience

Sales leadership

Remote work adaptability

Communication skills

Education

4 year degree

Tools

Microsoft Office Suite

Job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description: Group Selling Manager

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE

Under the direction of the General Manager, the Group Manager is responsible for driving sales through developing and managing effective selling teams to create a culture. The Group Manager must maintain high visibility to model clienteling behaviors and ensure an enhanced customer experience. The Group Managers takes an active role in the ongoing education and training of the selling teams and specifically, Brand Ambassadors. You understand that in order to ensure the success of the team, performance issues must be effectively managed and a solid pipeline of talent should be in place. The Group Manager is a stepping stone from Senior Selling Manager to Assistant General Manager of Merchandise.

WHAT YOU WILL DO:

• Guide the Saks clienteling culture and the use of technology to increase overall business and engagement.
• Coach Selling Managers to lead selling and model clienteling behaviors.
• Champion the use of technology to increase sales and enhance service.
• Maintain a floor presence.
• Provide ongoing education to the selling team to increase product knowledge.
• Communicate with DMMs, Buyers and Regional Store Merchandising.
• Directly oversee the majority of Selling Managers in specific departments.
• Responsible for developing top talent Selling Managers for promotion.
• Lead ongoing training for Brand Ambassadors to enhance.
• Know competitors' top talent selling Associates.
• Partner with Talent Acquisition and Talent Development to ensure top talent is placed in focus businesses.
• Manage substandard performance to improve the team while partnering with the Employee Relations Service Center.
• Create clienteling behaviors through marketing outreach.
• Foster a store climate that coaches Selling Managers to achieve Marketing event goals.

WHAT YOU WILL BRING:

• 3+ years of management experience with retailer.
• Full mobility required.
• Develop, manage and motivate a sales team while driving company programs.
• Proficiency in using available technology (Microsoft Office Suite is required).
• 4 year degree.
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
• A natural problem-solver, who is also intuitively analytical and creative.
• Comfortable working in a remote environment

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

Benefits:

We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• additional voluntary benefits (such as critical illness, hospital and accident insurance)

Salary Range

$82,077 - $102,596* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.

The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.