Group Sales Manager, The Statler Hotel

Cornell University; Ithaca (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

The Statler Hotel at Cornell University is seeking a Group Sales Manager to effectively solicit and manage accounts across market segments, prospect and close on new business, and drive hotel revenues.

Work with the Director of Sales and Marketing to develop group strategies, pursue new business and rebook past events, balancing transient demand to maximize revenue while maintaining the hotel’s high standards of service.

Qualifications

• B.S. degree in Hotel Administration or equivalent experience required. A minimum of three to four years of hospitality, corporate, conference or convention sales experience is required.
• Proven organizational, interpersonal and communication (oral and written) skills.
• Effective sales and negotiating skills. Knowledge of sales software, spreadsheet and database applications on PCs.
• Must be proficient with Windows operating systems.
• Experience in prospecting for accounts, old and new, and the ability to negotiate and close business.
• Ability to respond back to clients on a timely basis.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimil

Responsibilities

• Solicit and close on assigned group accounts and market segments to drive hotel revenues.
• Develop group strategies in collaboration with the Director of Sales and Marketing.
• Pursue new sales and rebook past events to maintain revenue growth.
• Collaborate with the Strategy Team to balance group business with transient demand.
• Manage multiple tasks in a fast-paced environment.

Skills

Organizational skills

Interpersonal skills

Negotiation

Sales software

Windows proficiency

Education

B.S. in Hotel Administration

Tools

CRM software

Spreadsheet (Excel)

Database applications

Job description

The SC Johnson College of Business unites three top‑ranked schools to deliver a comprehensive, interdisciplinary business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical, real‑world solutions. The college’s vision—to inspire leaders who build sustainable, shared prosperity - is supported by core values of excellence, inclusion, engagement, community, and impact. These principles guide every program and initiative, fostering a collaborative environment dedicated to positive societal influence.

The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality.

As part of the SC Johnson College of Business and proudly affiliated with the Peter and Stephanie Nolan School of Hotel Administration—the world’s premier hotel school— The Statler Hotel stands as Cornell University’s living laboratory for hospitality excellence. Known as "the premier hotel that teaches", The Statler Hotel blends modern elegance with the vibrant energy of campus life, offering guests an immersive experience while serving as the operational training ground for future leaders of the global hospitality industry.

With more than 150 guest rooms, award‑winning service, and state‑of‑the‑art conference and event facilities, The Statler Hotel hosts many of Cornell’s most important gatherings. Its mission is rooted in delivering exceptional guest experiences while advancing hospitality education through hands‑on learning, innovation, and a deep commitment to service. As a cornerstone of Cornell’s hospitality ecosystem, the hotel plays a vital role in shaping the next generation of industry professionals.

Position Summary

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Group Sales Manager

The Group Sales Manageris responsible foreffectivelysolicitingand becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/market segments to positivelyimpacthotel revenues. The Sales Manager Will work inconjunction with the Director of Sales and Marketing to achieve the hotel’s revenue and market share goals for the hotel. Develop group strategies that drive performance in assigned markets. Responsible for developingnew salesas well as for pursuing the rebooking of past events. Collaborate with the Director of Sales and Marketing and the Strategy Team to achieve the correct balance of group business,taking into accounttransient demand (plan values),to maximize hotel revenue.Have the ability toperformmultiple tasks in a fast-paced environment.

Group Sales Manager to have a clear understanding of the Hotel’s values:

Deliver a WOW

Settle for nothing less than giving our best. Master the fundamentals and beyond.

CELEBRATE

Ignite our team. Acknowledge contributions.

Honor accomplishments. Think big and have fun.

Make the Difference TOGETHER

Empower our team to communicate and act without fear. Connect with transparency,dignityand respect. Build trust and confidence.

OWN It

Commit to holding ourselves, and each other, accountable for results.

PURSUE Learning

Seek and share knowledge. Nurture personal and professional growth for all.

LIVE a Life of Service

Be of service to our guests and each other. Humblycontributeour efforts and talents to our Cornell, local and global communities.

Required Qualifications

• B.S. degree in Hotel Administration or equivalent experience required. A minimum of three to four years of hospitality, corporate, conference or convention sales experience is required. Ability to manage multiple tasks under pressure in a fast-paced environment.

• Proven organizational, interpersonaland communication (oral and written) skills.

• Effective sales and negotiating skills. Knowledge of sales software, spreadsheet and database applications on PCs.

• Must be proficient with Windows operating systems.

• Experience in prospecting for accounts, old and new, and the ability to negotiate and close business.

• Ability to respond back to clients on a timely basis.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimil