Group Sales Manager

Crescent Hotels & Resorts; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and benefits

Employee discounts on hotel stays

Professional growth opportunities

Beautiful location with dedicated team

Job summary

Crescent Hotels & Resorts is seeking a Group Sales Manager to lead development and execution of sales strategies, maximize revenue and occupancy for our hotels, and nurture relationships with corporate clients, travel planners, and event organizers.

You will analyze market trends, prepare forecasts and budgets, and collaborate with the team to deliver exceptional guest experiences. The ideal candidate has hotel sales experience and strong negotiation and CRM skills.

Qualifications

• Previous experience in hotel sales or a related field, preferred but not required, demonstrating a proven track record of success.
• Exceptional interpersonal and communication skills, with the ability to build strong relationships and negotiate effectively.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent organizational and time management skills, with the ability to prioritize and meet deadlines.
• Proficient in using sales management software and CRM systems.

Responsibilities

• Develop and execute innovative sales strategies to meet or exceed revenue targets.
• Identify and pursue new business opportunities through proactive prospecting, networking, and market analysis.
• Build and maintain strong relationships with corporate clients, travel agents, event planners, and other potential partners.
• Conduct regular market research to stay ahead of industry trends and competitors.
• Prepare accurate sales forecasts, reports, and budgets to effectively manage resources.

Skills

Hotel Sales

Interpersonal skills

Analytical thinking

Organizational skills

Negotiation

CRM software

Tools

CRM systems

Job description

Are you a results-driven, people-oriented individual with a passion for the hospitality industry? Look no further! We are searching for a talented and motivated Group Sales Manager to join our exceptional team and drive our hotel's success to new heights.

As a Group Sales Manager, you will play a pivotal role in developing and implementing effective sales strategies to maximize revenue and occupancy rates. Your creativity and strategic mindset will be key in identifying new business opportunities, nurturing existing relationships, and ensuring exceptional guest experiences.

Here's what you can expect in this exciting role:

RESPONSIBILITIES

• Develop and execute innovative sales strategies to meet or exceed revenue targets.
• Identify and pursue new business opportunities through proactive prospecting, networking, and market analysis.
• Build and maintain strong relationships with corporate clients, travel agents, event planners, and other potential partners.
• Conduct regular market research to stay ahead of industry trends and competitors.
• Prepare accurate sales forecasts, reports, and budgets to effectively manage resources.

QUALIFICATIONS

• Previous experience in hotel sales or a related field, preferred but not required, demonstrating a proven track record of success.
• Exceptional interpersonal and communication skills, with the ability to build strong relationships and negotiate effectively.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent organizational and time management skills, with the ability to prioritize and meet deadlines.
• Proficient in using sales management software and CRM systems.

PERKS & BENEFITS

• A supportive and collaborative work environment that values your ideas and contributions.
• Opportunities for professional growth and advancement within a well-established hotel group.
• Competitive salary and attractive benefits package.
• The chance to work in a beautiful location, surrounded by a dedicated team committed to excellence.
• Generous employee discounts on hotel stays.

PERFORMANCE STANDARDS

Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Qualifications

Behaviors

• Team Player - Works well as a member of a group
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

• Goal Completion - Inspired to perform well by the completion of tasks
• Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
• Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business

Experience

2 years: Hotel Sales Experience (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.