Group Sales Manager

IHG Hotels & Resorts; Santa Monica (CA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Hotel discounts worldwide

Paid time off

401(k) plan

Employee meals

Job summary

Regent Santa Monica Beach is seeking a Group Sales Manager to secure and manage luxury group programs, ranging 10–35 peak rooms, while driving revenue across guestrooms, meetings and events.

You will collaborate with on-property teams, the IHG Global Sales Organization, and Revenue Management to ensure flawless execution and elevate Regent as the premier luxury group destination.

Qualifications

• Minimum of 1 year of Group Sales related experience, within the luxury hotel industry or high-profile urban market is preferred.
• Proficiency in hotel sales systems (Delphi) and Microsoft Office Suite.
• Deep understanding of luxury service culture and commitment to Regent brand standards.

Responsibilities

• Identify, source, and secure new group opportunities within assigned segments.
• Prospect through targeted outreach, networking, and industry events to generate qualified leads.
• Build and manage a strong sales pipeline to meet or exceed revenue targets.
• Develop and execute competitive sales strategies aligned with property goals.
• Partner with Revenue Management to design rate and inventory strategies that maximize yield.
• Monitor market trends and competitor activity to adapt sales tactics.
• Cultivate and maintain relationships with planners, corporate clients, agencies and partners.
• Prepare tailored proposals and negotiate contracts that balance client needs with brand standards.
• Host site inspections, familiarization trips, and client entertainment to showcase the resort.
• Collaborate with Catering, Events, Operations, and Marketing to ensure flawless delivery.
• Leverage IHG Global Sales partnerships to capture incremental group business.
• Provide accurate sales activity reports, forecasts, and performance updates.
• Represent the hotel at tradeshows, sales calls, and industry events.
• Maintain up-to-date pipeline and booking information in Delphi FDC.

Skills

Negotiation

Presentation

Communication

RFP management

Delphi

Microsoft Office

Tools

Delphi

Microsoft Office

Job description

Group Sales Manager - Regent Santa Monica Beach

Location: CA, United States

Job Summary

We are seeking a driven and accomplished Group Sales Manager to join Regent Santa Monica Beach. In this role, you will secure and manage group programs ranging from 10-35 peak rooms, cultivate new business, strengthen key client relationships, and maximize revenue across guestrooms, meetings, and events.

You will collaborate with on-property teams, the IHG Global Sales Organization, and Revenue Management to ensure seamless execution of programs while positioning Regent as the premier choice for luxury group travel. This is a highly visible role for a motivated sales professional seeking career growth, global account exposure, and the resources of IHG's world-class network.

The ideal candidate is dynamic, business-minded, and thrives in a fast-paced, ever-changing environment. You bring a deep understanding of the luxury hotel market, an established network of industry contacts, and a proven record of exceeding revenue goals. Above all, you are passionate about delivering the elevated guest experience that defines Regent.

A little bit about your day:

Reporting to the Director of Group Sales, every day is different, but you'll mostly:

• Identify, source, and secure new group opportunities within assigned segments.
• Prospect through targeted outreach, networking, and industry events to generate qualified leads.
• Build and manage a strong sales pipeline to meet or exceed revenue targets.
• Develop and execute competitive sales strategies aligned with property goals.
• Partner with Revenue Management to design rate and inventory strategies that maximize yield.
• Monitor market trends and competitor activity to adapt sales tactics.
• Cultivate and maintain strong relationships with planners, corporate clients, agencies, and partners.
• Prepare tailored proposals and negotiate contracts that balance client needs with brand standards.
• Host site inspections, familiarization trips, and client entertainment to showcase the resort.
• Collaborate with Catering, Events, Operations, and Marketing to ensure flawless delivery.
• Leverage IHG Global Sales partnerships to capture incremental group business.
• Provide accurate sales activity reports, forecasts, and performance updates.
• Represent the hotel at tradeshows, sales calls, and industry events.
• Maintain up-to-date pipeline and booking information in Delphi FDC.

Requirements:

• Minimum of 1 year of Group Sales related experience, within the luxury hotel industry or high-profile urban market is preferred.
• Effective use of sales systems for client relationship management.
• Strong skills in negotiation, presentation, and communication.
• Ability to build, nurture, and sustain long-term client relationships.
• Dedication to delivering exceptional client and guest experiences.
• Willingness to travel for client meetings, tradeshows, and industry events.
• Open to relocation across the U.S. to support career development and operational needs.
• Proven record of achieving or exceeding group sales revenue targets.
• Established network of industry contacts within the luxury hotel sector.
• Proficiency in managing RFP's and overseeing the full sales cycle, from prospecting to contract.
• Experience with hotel sales systems (Delphi) and Microsoft Office Suite.
• Deep understanding of luxury service culture and commitment to Regent brand standards.

What you can expect from us:

The hourly pay range for this role is $38.46 to $43.27. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay.

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

About Us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

About the Organization

Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand-selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.