Group Sales Manager

Hotel Nia, Inc.; Menlo Park (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

A leading company in the hospitality sector seeks a Group Sales Manager to plan and coordinate small group meetings, manage contracts, and exceed revenue goals. This role requires strong sales and negotiating skills, a degree in hospitality or business, and relevant experience. The ideal candidate will thrive in a fast-paced environment and contribute to the hotel's success through effective group sales strategies.

Qualifications

• 2-3 years conference services sales experience in hospitality.
• Strong knowledge of sales techniques and closing skills.
• Understanding of monthly forecasting and budgeting processes.

Responsibilities

• Manage all phases of small meeting groups and contracts.
• Solicit, negotiate and confirm all social group blocks booked.
• Maximize revenue by selling all facets of the hotel.

Skills

Sales techniques

Negotiating skills

Strong closing skills

Education

College degree in hospitality or business administration

Tools

CI/TY

OPERA

Job description

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This range is provided by Hotel Nia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Opportunity: Group Sales Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Potential Career Path

Group Sales Manager – Director of Group Sales – Director of Sales

Opportunity: Group Sales Manager

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.

Potential Career Path

Group Sales Manager – Director of Group Sales – Director of Sales

Essential Job Functions

• Manage all phases of small meeting groups, 10 to 35 rooms per night with meeting space including contracts, rooming lists, billing, VIPs,upgrades.
• Solicit, negotiate and confirm all social group blocks booked.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Coordinate various departments' participation in servicing accounts.
• Book functions accurately into CI/TY and ensure that meeting and room arrangements are to specifications.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform any other job-related duties as assigned.
• Assist in supervising the banquet operation to ensure the highest standards of service.
• Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
• Work closely with sales/catering department in order to maximize group & catering revenues by adhering to correct rates and prices.
• Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
• Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
• Identify, customize and deliver individual guest requirements.
• Work additional hours as needed or when requested.
  
  

Position Requirements

• 2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
• College degree in hospitality or business administration is required.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• An understanding of both monthly forecasting and the annual budget process.
• CI/TY and OPERA knowledge a plus.
• Rooms experience is a plus.
  
  

Work Environment and Context

• Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
• Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
• Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
• Handle cash, other forms of currency and occasionally guests’ valuables.
• Able to communicate well in English both orally and written.
• Comply with Hersha and the hotel brand standards.
  
  

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hotels and Motels

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