Group Sales Manager

Tech Sales Jobs; Denver (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Hotel Teatro in Denver, CO seeks a Group Sales Manager to drive group bookings by connecting clients with the boutique, historic ambiance and celebrated culinary program. You will build group accounts, respond to RFPs with compelling proposals, and close business with a personal, relationship-driven approach reflective of Hotel Teatro's independent spirit.

Responsibilities include direct sales, key account management, yield optimization, and maintaining organized client files.

Qualifications

• Minimum of high school diploma or equivalent.
• College degree preferred.
• Six months minimum in sales, customer service related position or hotel experience.

Responsibilities

• Direct sales to drive group bookings and revenue.
• Manage key accounts and respond to RFPs with proposals.
• Develop targeted account development plans and hit lists.
• Maintain strong customer relationships through proactive communication.
• Coordinate with hotel operations to ensure successful events.

Skills

Sales techniques

Yield management

Customer service

Education

High school diploma or equivalent

College degree preferred

Job description

Group Sales Manager

Location: Denver, CO, US

Employment Type: FULL_TIME

Why us?

Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel.

Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments.

This position will be posted for the next 30 days, or until it is filled.

Job Overview

The Group Sales Manager at Hotel Teatro drives group booking production by connecting clients with the boutique sophistication, historic character, and celebrated culinary program that make Hotel Teatro an exceptional choice for group travel in Denver.

This associate builds group accounts, responds to RFPs with compelling proposals, and closes business with the personal, relationship-driven approach that reflects Hotel Teatro's independent, entrepreneurial spirit.

Responsibilities

ESSENTIAL RESPONSIBILITIES

Direct Sales:

• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.
• Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• New Account Development:
• Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
• Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
• Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
• Yield Management:
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
• Account Service and Management:
• Maintains well-documented, accurate, organized and up-to‑date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
• Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
• Product Knowledge:
• Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
• Time Management:
• Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
• Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
• Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
• Displays a neat, clean, and business-like appearance at all times.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• Indirect supervision of Sales Coordinator.

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel Teatro, we embrace:

• Historic Landmark Identity - Built within Denver's iconic 1889 Denver Tramway building, Hotel Teatro wears its history proudly — preserved architectural details and a landmark location tell the story of Denver's past at every turn.
• Boutique Sophistication - Refined, intimate atmosphere that honors the building's grandeur while delivering modern luxury.
• Culinary Creativity at The Nickel - Home to The Nickel, a farm-to-table restaurant recognized as one of Denver's best hotel dining experiences — locally sourced, seasonal, and as thoughtfully crafted as the hotel itself.
• Independent & Entrepreneurial Spirit - Encourages innovation and risk-taking, rooted in the bold vision it took to transform a historic building into a world-class boutique hotel.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Teatro and align with Sage Hospitality's commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

• Minimum of high school diploma or equivalent. College degree preferred.

Qualifications

• Six months minimum in sales, customer service related position or hotel experience preferred.

Knowledge/Skills

• Requires knowledge of general sales techniques.
• Requires yield management experience.
• Requires highly developed customer service skills.