Group Sales Manager

Onni Group of Companies; Chicago (IL); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

Health care (0 premium)

Annual education allowance

Generous referral program

Team-building events

Friends and Family rates for hotel品牌

Job summary

The Onni Group of Companies is seeking a Group Sales Manager to drive business for The Emily Hotel, Level Old Town, Level River North, and Level Fulton Market in Chicago. You will solicit new leads, manage key accounts, and coordinate hotel services to maximize profitability.

Join a collaborative office culture with in-person collaboration, with some work-from-home flexibility. Strong hospitality sales experience and proficiency in Tripleseat are valued.

Qualifications

• English communication ability for guest and team interactions.
• Knowledge of hospitality industry operations and guest service standards.
• Proficiency with Microsoft Office applications for reporting and planning.

Responsibilities

• Research, solicit, and generate new leads for group opportunities to maximize room revenue.
• Coordinate room, food & beverage, and meeting space requirements in Tripleseat and maintain booking data.
• Communicate customer needs internally and coordinate with departments to exceed expectations.
• Develop knowledge of hotel operations and departments to support sales strategies.
• Achieve or exceed quarterly financial goals and contribute to ADR, occupancy, and RevPAR targets.

Skills

English communication

Hospitality operations knowledge

MS Office proficiency

Education

Bachelor's degree preferred

Tools

Tripleseat

Job description

Job Description

The Group Sales Manager will be responsible for generating business for our four Chicagoland properties; The Emily Hotel, Level Old Town, Level River North, and Level Fulton Market. Assist with maintaining key account relationships. Consistently striving to meet financial goals and be a leader within the sales team. Procure business meetings, events, and rooms only groups. Assist with department goals as directed by the Area Director of Sales and General Managers.

Perks & Benefits

Onni operates a full-time, work-from-the-office culture — vibrant, dynamic, and fun, with an open floor plan built on our belief in the strength of in-person interaction and collaboration. Employees also enjoy three days a month of work-from-home flexibility, along with an exciting calendar of employee events throughout the year — including quarterly team-building events, sports day, an annual holiday party, and other seasonal celebrations throughout the year, along with regular office events like food trucks and local favorites, and the following perks and benefits:

Competitive pay and a comprehensive benefits package: Benefits include health care, including a $0 premium health care plan, dental care, vision care, health savings account, flexible spending account, life insurance, short-term disability, long-term disability, accident insurance, hospital indemnity, critical illness, pet insurance, and a 401(k) plan with an employer match

• Annual education allowance.
• Generous referral program.
• Fun and collaborative company culture with lots of team-building events.
• Friends and Family rates for hospitality brands.

What You Will Do

• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Tripleseat in accordance with defined standards.
• Ability to communicate customer needs internally and work with other departments to ensure we exceed expectations.
• Ability to provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Implement a targeted and direct strategic plan to penetrate specific markets within group market as directed supervisor.
• Work closely with the supervisor to develop and achieve outlined objectives.
• Maximize the use of all promotion/distribution channels to maximize domestic and international sales opportunities.
• Maintain strong visibility in local community and industry organizations as applicable.
• Conduct creative site inspections.
• Respond to inquiries and create proposals within 24 hours.
• Maintain complete knowledge of all hotel services/features and hours of operation.
• Promote positive relations with guests and employees.
• Maintain a high level of knowledge of the competition’s product.
• Maintain up to date client communications in Tripleseat, including group status (prospect, tentative, definite, and turned down), applicable BEOs, and other information to liaise with other hotel departments.
• Create action plans on a quarterly basis or as requested by supervisor.
• Achieve or exceed assigned quarterly financial goals.
• Positively contributes to the achievement of overall hotel goals in ADR, Occupancy, and RevPAR.
• Achieve the assigned target goals for proactive sales efforts (i.e., site inspections, prospecting calls, etc.).
• Create an annual travel calendar that supports market segment growth.
• Plan and prepare appointments for sales trips. Create pre-trip and post-trip reports in a timely manner.
• Attend meetings as required.
• Ensure the financial success of the hotel by ensuring that all bookings are profitable for the entire hotel.
• Provide feedback to the Director of Sales and Marketing on changing conditions, including trends in the competition, because of direct solicitation in their market areas.

What You Will Bring

• Ability to verbally communicate and write in English with guests, management, and co-workers.
• Knowledge of operations in the Hospitality Industry
• Must be able to stand in one place for extended periods of time, and to remain on foot for up to 8 hours.
• Four-year college degree preferred. Minimum two years in sales capacity in a comparable hotel/resort. Additional experience in events, rooms, and or reservations preferred.
• Technologically sound with Microsoft Office applications.

Salary Range

$73,000 - $77,000

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.