Group Sales Lead: Trade Shows, Commission & Train Passes

American Heritage Railways; North Carolina; In loco; USD 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision package

HSA contribution

Parental Leave

Life/AD&D Insurance

Disability Insurance

Tuition Reimbursement

Train passes

401K with company match

PTO

Descrizione del lavoro

Great Smoky Mountains Railroad seeks a Group Sales Coordinator in Bryson City, NC to drive regional group travel sales, represent GSMR at trade shows, and build relationships with tour operators. Duties include processing reservations, deposits, cancellations, and coordinating with lodging and activities partners.

The role is customer-facing, requires strong organizational skills, and offers a comprehensive benefits package and opportunities for commission-based earnings.

Competenze

• Advanced knowledge of Microsoft OS and Microsoft 365 Suite.
• Strong written and verbal English communication.
• Experience handling group travel sales and customer service.

Mansioni

• Maintain and build relationships with tour directors, escorts, and group travel companies.
• Enter and maintain all group reservations (20+ passengers) in reservations system and assist clients.
• Enter deposits and final payments, manage passenger adjustments and re-bookings.
• Represent GSMR for lodging and activities in the region.
• Provide sales orders/details to relevant departments promptly.
• Maintain GSMR’s group sales contact list and meet weekly sales quotas.
• Keep complete records for group sales and adhere to policies.
• Public-facing role with customer service and hospitality; lead and guide others.

Conoscenze

Microsoft OS

Microsoft 365 Suite

English communication

Customer service

Organizational skills

Multi-tasking

Strumenti

Reservations system

Descrizione del lavoro

Great Smoky Mountains Railroad seeks a Group Sales Coordinator in Bryson City, NC to drive regional group travel sales, represent GSMR at trade shows, and build relationships with tour operators. Duties include processing reservations, deposits, cancellations, and coordinating with lodging and activities partners.

The role is customer-facing, requires strong organizational skills, and offers a comprehensive benefits package and opportunities for commission-based earnings.