GSMR Cleaning Attendant Team Lead

American Heritage Companies; Bryson City (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Rx, dental and vision package

Parental Leave

Life/AD&D Insurance

Long/Short Term Disability

Tuition Reimbursement

Train passes

401K with company-match

PTO plan

Southern Highlands Attraction pass

Pass Exchange program

Job summary

American Heritage Companies in Bryson City, NC is seeking an experienced Cleaning Attendant Team Lead. This non-exempt, hourly role oversees cleaning tasks, ensures high standards for train cars and facilities, and steps in as team leader when the Manager is absent or during split shifts.

The ideal candidate has prior cleaning or janitorial experience, a valid driver’s license, and flexible scheduling. You will train staff, monitor safety, and help maintain a secure, clean environment across all

Qualifications

• Must have supervisory or leadership experience.
• Extensive prior cleaning and/or janitorial experience.

Responsibilities

• Perform a variety of cleaning duties including vacuuming, sweeping, mopping, washing walls and restrooms to high standards.
• Open and secure train cars, including powering systems on/off as needed for operations.
• Lead and train staff, monitor safety and use of cleaning agents.
• Complete daily task documents and adhere to cleaning schedule.
• Ensure site security and safety near active train tracks.

Skills

Leadership experience

Cleaning experience

Driver's license

Job description

Job Details: Level: Experienced, Job Location: BRYSON CITY, NC 28713, Position Type: Core, Salary Range: $18.00 - $20.00 Hourly, Division/Department: Depot/ Cleaning

Job Title: Cleaning Attendant Team Lead

Reports To: Cleaning Manager

Type of position: Non-Exempt / Hourly

Employee Classification: Core

Location: Bryson City, NC

Compensation: $18-20 hourly

Job Summary:

Responsible for performing essential cleaning tasks to ensure train cars and company facilities are maintained to high standards, supporting an exceptional customer experience. Act as team leader in the absence of the Manager or during split crew operations, special projects, and as required.

Benefits Offered:

• Medical/Rx, dental and vision package with company-funded H.S.A. (for qualified employees)
• Parental Leave
• Life/AD&D Insurance
• Long/Short Term Disability coverage
• Tuition Reimbursement
• Train passes
• a 401K with company-match and a generous PTO plan
• Southern Highlands Attraction pass
• Pass Exchange program for complimentary admission to area attractions

Essential Duties and Responsibilities:

• Perform a variety of cleaning duties including, but not limited to, vacuuming, sweeping, mopping, washing walls, cleaning windows, restrooms, etc., ensuring quality workmanship and inspection of train cars and facilities.
• Open and secure train cars, including powering systems on and off as needed for operations.
• Perform thorough deep cleaning of train cars and food service areas.
• Perform pressure washing of train car exteriors and the interiors of open-air gondolas as required
• Ensure familiarity with the Safety Data Sheets (SDS) on all products used.
• Monitor staff to ensure proper use of cleaning agents and equipment in accordance with safety and operational guidelines.
• Responsible for training and coaching of all employees.
• Complete daily task documents and adhere to assigned cleaning and project schedule.
• Maintain a strong focus on safety and security, taking responsibility for site security while working independently, including in areas along active train tracks.
• Other duties as requested by department manager and/or GSMR senior mgmt.

Work Environment:

• Must be able to work in all weather conditions.
• Operating golf cart/ cleaning van to complete tasks.
• Varying work hours, primarily early mornings and some evenings.

Education, Skill, and Work Experience Requirements:

• Valid driver's license required.
• Supervisory or leadership experience preferred.
• Extensive prior cleaning and/or janitorial experience, preferably in a tourism, industrial, or commercial setting.
• Must be able to lift and carry 40 lbs.
• Must be able to stoop, bend, and work in confined spaces, as needed.
• Must have 7-day per week scheduling flexibility.