Group Sales & Events Manager

The Hotel at Avalon; Greenville, Northern (SC, KY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental benefits

Vision insurance

Vacation and holidays benefits

Pet insurance

401(k) with match

Hotel room discounts

Job summary

HEI Hotels & Resorts is seeking a results-driven sales professional to manage accounts and drive revenue for the Westin Poinsett, Greenville. You will solicit new group sales accounts, entertain clients, and nurture relationships to exceed revenue goals in rooms, food and beverage, and events.

Qualifications include 3+ years in sales, hotel experience preferred, strong market trend insight, and excellent communication.

Qualifications

• 3+ years of past sales experience preferred.
• Hotel experience preferred.
• Advanced knowledge of market trends, competition, and key customers of the hotel.
• Able to set priorities, plan, organize, and delegate.
• Must possess computer skills, including Word, Excel, and Delphi.
• Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
• Attend trade shows, community events and industry meetings.
• Advanced knowledge of market trends, competition, and key customers of the hotel.

Skills

Sales experience

Hotel industry knowledge

Account management

Prospecting

Negotiation

Verbal and written communication

Communication adaptation

Market trends awareness

Sales training & motivation

Time management

Education

Hotel or hospitality experience preferred

Tools

Microsoft Word

Excel

Delphi

Job description

HEI Hotels & Resorts is seeking a results-driven sales professional to manage accounts and drive revenue for the Westin Poinsett, Greenville. You will solicit new group sales accounts, entertain clients, and nurture relationships to exceed revenue goals in rooms, food and beverage, and events.

Qualifications include 3+ years in sales, hotel experience preferred, strong market trend insight, and excellent communication.