Group Sales & Events Coordinator

El Capitan Canyon; Santa Barbara (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

Company Basic Life Insurance

Company paid Accidental Death & Dismem

Company paid Short Term Disability

Company paid Long Term Disability

401k Retirement Plan

Job summary

El Capitan Canyon is seeking a Sales Coordinator to support group inquiries, proposals, and event logistics for luxury glamping experiences near Santa Barbara. You will assist Sales Directors and Managers with day-to-day administrative tasks, coordinate with resort departments, and help maximize revenue through upselling opportunities.

The role requires strong administrative skills, typing 50 wpm, and proficiency with MS Office; Delphi experience is a plus.

Qualifications

• 1+ year of direct, related administrative experience.
• Luxury hotel sales, marketing and/or hotel operations experience preferred.
• Strong administrative skills including filing, proofreading/editing, managing calls, mailing, emailing.
• Typing speed of at least 50 words per minute.
• Ability to communicate effectively with all levels of staff and guests.
• Proficiency in MS Office; Delphi experience preferred.

Responsibilities

• Answer phones and direct inquiries to appropriate managers.
• Assist in preparation and confirmation of client proposals and contracts.
• Produce daily/weekly reports via resort systems; Delphi preferred.
• Prepare event documentation and coordinate with sales, departments and customers.
• Up-sell and offer enhancements to maximize revenue.
• Meet and greet onsite contacts.
• Serve as liaison between sales and customers during events.
• Conduct site inspections, highlighting resort features and benefits.
• Identify operational challenges and develop solutions with Director and customers.
• Coordinate banquet and meeting space for groups.
• Maintain interdepartmental communication for Group Sales.
• Assist in promoting the resort and securing re-bookings.
• Use sales management system to manage business and build accounts.

Skills

Administrative experience

Typing 50 wpm

Verbal & written communication

MS Office

Delphi familiarity

Tools

MS Office

Delphi

Job description

El Capitan Canyon is seeking a Sales Coordinator to support group inquiries, proposals, and event logistics for luxury glamping experiences near Santa Barbara. You will assist Sales Directors and Managers with day-to-day administrative tasks, coordinate with resort departments, and help maximize revenue through upselling opportunities.

The role requires strong administrative skills, typing 50 wpm, and proficiency with MS Office; Delphi experience is a plus.