Group Sales & Events Coordinator

Fortune Bay; Northern (KY); Hybrid; USD 43,000 - 64,000; Full time

Job summary

Fortune Bay Resort Casino in Tower, MN seeks a Resort Sales Coordinator reporting to the Director of Sales and Public Relations. The role coordinates and enters all pertinent information for groups, welcomes groups, and finalizes event details with the Banquet Manager.

The incumbent manages client communications from initial contact through billing, creates hotel blocks, and expands client base by cold calling and attending trade shows.

Qualifications

• High school diploma or GED and customer service experience.
• 2+ years of experience in a business office setting with customer service.
• Strong communication and presentation skills; proficient with Excel.

Responsibilities

• Work with clients from initial contact through billing and payment closing.
• Create hotel blocks, maintain client communication, and handle Banquet Events Orders.
• Coordinate group business including Weddings, bus groups, and Stay and Play events.
• Attend trade shows and wedding shows to grow Fortune Bay's business.
• Make cold calls and meet with potential new groups to expand clientele.
• Provide monthly sales reports including client feedback and financials.
• Enter rooming lists and manage cutoffs in Agilysys and V1.
• Greet clients on arrival and coordinate with banquet staff to ensure events run smoothly.

Skills

Communication skills

Presentation skills

Self-motivation

Goal orientation

Microsoft Excel

Education

High school diploma or GED

Associate degree in Sales/Business

Tools

Agilysys

V1

Job description

Fortune Bay Resort Casino in Tower, MN seeks a Resort Sales Coordinator reporting to the Director of Sales and Public Relations. The role coordinates and enters all pertinent information for groups, welcomes groups, and finalizes event details with the Banquet Manager.

The incumbent manages client communications from initial contact through billing, creates hotel blocks, and expands client base by cold calling and attending trade shows.