Group Sales & Day Visit Coordinator

Ski Shawnee, Inc.; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Ski Shawnee, Inc. seeks a Group Sales & Day Visit Coordinator to grow our group programs and ensure seamless visits from reservation through arrival. This role blends sales outreach, business development, and guest coordination with schools, scouts, camps, churches, and community groups.

In pre-season months, focus on outreach and meetings to promote group programs; during winter, coordinate visits, answer questions, and partner with departments to deliver outstanding guest experiences.

Qualifications

• Experience in sales, customer service, hospitality, recreation, education, or tourism is preferred.
• Strong communication and organizational skills.
• Willing to work weekends and holidays during winter.
• Proactive, self-motivated with ability to work independently.

Responsibilities

• Identify and develop relationships with new group customers including schools, youth organizations, scouts, camps, churches, and community groups.
• Conduct outreach via phone calls, emails, networking, and in-person visits.
• Coordinate lift tickets, rentals, lessons, meal vouchers, and other group needs.
• Welcome groups upon arrival and provide support throughout their visit.
• Plan and coordinate Scout Weekend each March.

Skills

Relationship-building

Sales outreach

Customer service

Event coordination

Communication

Job description

Group Sales & Day Visit Coordinator# Group Sales & Day Visit Coordinator## Description**Position Overview**Shawnee Mountain is looking for a motivated, outgoing, and relationship-driven individual to join our Group Sales team. This position combines sales outreach, business development, and hands-on guest coordination to help grow and deliver exceptional group experiences.The Group Sales & Day Visit Coordinator will build relationships with schools, scouts, camps, churches, community organizations, and other groups while also supporting the planning and execution of successful group visits to the mountain.During the pre-season months (September and October), this role will focus heavily on sales outreach, prospecting, meeting with potential customers, and promoting Shawnee Mountain’s group programs. Once the winter season begins, the focus shifts toward coordinating group visits, supporting guests, and ensuring a seamless experience from reservation through arrival.**What You’ll Do****Sales & Business Development (Primarily September–October)*** Proactively identify and develop relationships with new group customers including schools, youth organizations, scouts, camps, churches, and community groups* Conduct outreach through phone calls, emails, networking, and in-person visits* Schedule and lead sales appointments to showcase Shawnee Mountain group programs* Build strong relationships with current customers and identify opportunities for repeat business* Represent Shawnee Mountain at community events, trade shows, and promotional activities* Help achieve seasonal group sales goals by creating new opportunities and growing existing accounts**Group Coordination & Guest Experience*** Serve as the primary point of contact for group leaders from reservation through arrival* Answer questions and assist groups with planning their visit* Coordinate lift tickets, rentals, lessons, meal vouchers, and other group needs* Maintain accurate group information, reservations, and payment details* Welcome groups upon arrival and provide support throughout their visit* Work closely with internal departments to ensure an outstanding guest experience* Take the lead in planning and coordinating Scout Weekend each March## Qualifications**What We’re Looking For:*** A people person who enjoys building relationships and creating opportunities* Comfortable making sales calls, meeting with customers, and representing Shawnee Mountain in the community* Strong communicator with excellent follow-through and organizational skills* Self-motivated and able to work independently while being part of a team* Experience in sales, customer service, hospitality, recreation, education, or tourism is preferred* Positive, professional, and enthusiastic attitude* Available to work weekends and holidays during the winter season* Willing to work when it snows—with a great attitude!