Group Sales Coordinator

Summit at Snoqualmie; Snoqualmie Pass (WA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid time off

401(k) discretionary match

Sick time

Job summary

The Summit at Snoqualmie is seeking a Group Sales and Account Manager to develop, network, and grow new business while maintaining current accounts across Washington. You’ll work to achieve monthly department goals and seasonal budgets, supporting multiple base areas and events.

Responsibilities include acquiring new leads via phone, email, trade shows, or partnerships; following up on requests for proposals; delivering exceptional client service throughout the guest journey; and coordinating

Qualifications

• Must display excellent communication skills, both written and verbal, as well as customer service skills.
• Dedicated to providing exceptional customer service.
• Ability to prioritize and organize work responsibilities and goals, as well as work with minimal supervision.
• Ability to meet objectives.

Responsibilities

• Represent The Summit at Snoqualmie as a leader in Washington state resorts to past, present, and future clients at all times.
• Assists with acquisition of new leads and markets Summit products and services via phone and email, trade shows and events, virtual meetings, member associations and networking.
• Provide excellent customer service to all clients through the entire group booking guest journey.
• Follows up on incoming leads and incoming requests for proposal
• Nurtures and maintains relationships with clients to generate additional sales
• Assists with the planning and production of special events and activities as needed.
• Work with group coordinators and internal stakeholders/departments to best meet guest and business needs

Skills

Communication skills

Customer service

Organization

Goal achievement

Tools

Salesforce CRM

Job description

Overview

The Summit at Snoqualmie and Alpental is the Pacific Northwest's premier multi mountain ski resort, located 47 miles east of Seattle at Snoqualmie Pass. The property spans five base areas and 20 chairlifts across Summit West, Summit Central, Summit East, and Alpental within the Mt. Baker-Snoqualmie National Forest. A four season operating model includes a mountain bike park and one of the most accessible ski destinations in North America.

Boyne Resorts is the largest family owned, independent mountain resort company in North America, guided by five core values: Long Term Thinking, Excellence in Execution, Attitude is Everything, Developing Great People, and Serve First.

You’ll be responsible for developing, networking, and growing new business, as well as maintaining current and incoming accounts. You’ll work to help achieve and surpass monthly department goals and objectives, as well as seasonal budgets and objectives.

Responsibilities

Long Term Thinking

• Represent The Summit at Snoqualmie as a leader in Washington state resorts to past, present, and future clients at all times.
• Assists with acquisition of new leads and markets Summit products and services via phone and email, trade shows and events, virtual meetings, member associations and networking.

Excellence in Execution

• Provide excellent customer service to all clients through the entire group booking guest journey.
• Follows up on incoming leads and incoming requests for proposal

Attitude is Everything

• Nurtures and maintains relationships with clients to generate additional sales
• Assists with the planning and production of special events and activities as needed.

Serve First

• Assists as needed with third-party ticket sales, buyouts, appreciation activities, and other facilities bookings
• Work with group coordinators and internal stakeholders/departments to best meet guest and business needs

Qualifications

• Required
  • Must display excellent communication skills, both written and verbal, as well as customer service skills
  • Dedicated to providing exceptional customer service.
  • Ability to prioritize and organize work responsibilities and goals, as well as work with minimal supervision.
  • Ability to meet objectives.
• Preferred
  • Experience with Salesforce or other CRM system
  • Experience skiing or snowboarding preferred, Intermediate to advanced Ski or Snowboard skills a plus.
  • Experience gravel biking or mountain biking a plus.

Wage And Benefit Info

The wage range for this positions is: from $24 to $28/hr

Full Time 9 Months

This is a benefited role.

Benefits include: health, dental, vision

Team member will accrue PTO and will earn 2 weeks or more in a 12 month period.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

Join our team and enjoy The Summit Experience!

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.