Group Sales Coordinator

Sugarloaf Mountain Corporation; Snoqualmie (WA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

401(k) discretionary match

Sick time

Vacation / PTO accrual

Job summary

The Summit at Snoqualmie is seeking a motivated sales and group bookings professional to grow and manage client accounts. You will drive lead generation, respond to inquiries, and coordinate group travel with internal teams to ensure a seamless guest experience.

Responsibilities include nurturing client relationships, handling bids and proposals, and assisting with events and ticketing to maximize occupancy and revenue across Summit West, Summit Central, Summit East and Alpental.

Qualifications

• Must display excellent communication skills, both written and verbal, as well as customer service skills.
• Dedicated to providing exceptional customer service.
• Ability to prioritize and organize work responsibilities and goals, as well as work with minimal supervision.
• Ability to meet objectives.

Responsibilities

• Represent The Summit at Snoqualmie as a leader in Washington state resorts to past, present, and future clients at all times.
• Assist with acquisition of new leads and markets Summit products and services via phone, email, trade shows and events, virtual meetings, member associations and networking.
• Provide excellent customer service to all clients through the entire group booking guest journey.
• Follow up on incoming leads and requests for proposal.
• Nurture and maintain relationships with clients to generate additional sales.
• Assist with planning and production of special events and activities as needed.
• Assist as needed with third‑party ticket sales, buyouts and other facility bookings.
• Work with group coordinators and internal stakeholders to meet guest and business needs.

Skills

Communication skills

Customer service

Prioritization

Goal achievement

Tools

Salesforce

Job description

Overview

The Summit at Snoqualmie and Alpental is the Pacific Northwest's premier multi mountain ski resort, located 47 miles east of Seattle at Snoqualmie Pass. The property spans five base areas and 20 chairlifts across Summit West, Summit Central, Summit East, and Alpental within the Mt. Baker-Snoqualmie National Forest. A four season operating model includes a mountain bike park and one of the most accessible ski destinations in North America.

Boyne Resorts is the largest family owned, independent mountain resort company in North America, guided by five core values: Long Term Thinking, Excellence in Execution, Attitude is Everything, Developing Great People, and Serve First.

You’ll be responsible for developing, networking, and growing new business, as well as maintaining current and incoming accounts. You’ll work to help achieve and surpass monthly department goals and objectives, as well as seasonal budgets and objectives.

Responsibilities

Job duties may include, but are not limited to:

Long Term Thinking

• Represent The Summit at Snoqualmie as a leader in Washington state resorts to past, present, and future clients at all times.
• Assists with acquisition of new leads and markets Summit products and services via phone and email, trade shows and events, virtual meetings, member associations and networking.

Excellence in Execution

• Provide excellent customer service to all clients through the entire group booking guest journey.
• Follows up on incoming leads and incoming requests for proposal

Attitude is Everything

• Nurtures and maintains relationships with clients to generate additional sales
• Assists with the planning and production of special events and activities as needed.

Serve First

• Assists as needed with third‑party ticket sales, buyouts, appreciation activities, and other facilities bookings
• Work with group coordinators and internal stakeholders/departments to best meet guest and business needs

Qualifications

What we are looking for:

• Required
  • Must display excellent communication skills, both written and verbal, as well as customer service skills
  • Dedicated to providing exceptional customer service.
  • Ability to prioritize and organize work responsibilities and goals, as well as work with minimal supervision.
  • Ability to meet objectives.
• Preferred
  • Experience with Salesforce or other CRM system
  • Experience skiing or snowboarding preferred, Intermediate to advanced Ski or Snowboard skills a plus.
  • Experience gravel biking or mountain biking a plus.

Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage range for this positions is: from $24 to $28/hr

Full Time 9 Months

This is a benefited role.

Benefits include: health, dental, vision

Team member will accrue PTO and will earn 2 weeks or more in a 12 month period.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non‑merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.