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Group Sales Coordinator

Margaritaville at Sea

Orlando (FL)

On-site

USD 40,000 - 60,000

Full time

4 days ago
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Job summary

A leading hospitality company is seeking a Group Sales Coordinator to manage group sales and bookings for a fun and engaging customer experience. The ideal candidate will have strong organizational, communication, and customer service skills, with experience in managing group proposals and reports. Join a dynamic team and help create memorable experiences at sea!

Qualifications

  • Must be flexible with strong organizational skills.
  • Good verbal and written communication skills.
  • Self-starter and quick learner.

Responsibilities

  • Manage group sales, proposals, and booking cabins.
  • Prepare reports and assist with invoicing and manifest.
  • Service group leaders and balance due reports.

Skills

Proper Phone Skills and Etiquette
Organizational Skills
Verbal and Written Communication
Detail-oriented
Customer Service Skills
Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Word
Microsoft Excel
Outlook
Google
Kapture Reservation System

Job description

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2 days ago Be among the first 25 applicants

Join to apply for the Group Sales Coordinator role at Margaritaville at Sea

  • Group Sales, Proposals, Blocking and Booking Cabins, Fund Collections per contracts, assuring all group Special Services and needs are met, and liaising with the ship as needed.
  • Servicing Group Leaders via phone or emails
  • General Group Administration and liaison with Revenue Management as needed in building groups and securing rates.
  • Preparing reports - invoicing and manifests as well as weekly executive summaries for the Exec Team
  • Closing Out the group which includes communication with the Hotel Director, providing manifests and group needs before sailing with all particulars added.
  • Balance Due Reports, sending payment links, and chasing final payments as needed.
  • Reconciliation of Group Wallet and refunds as needed and with policy guidelines.
  • Perform other duties as assigned.

Description

Essential Job Functions:

  • Create and Deliver Fun and Escapism
  • Group Sales, Proposals, Blocking and Booking Cabins, Fund Collections per contracts, assuring all group Special Services and needs are met, and liaising with the ship as needed.
  • Servicing Group Leaders via phone or emails
  • General Group Administration and liaison with Revenue Management as needed in building groups and securing rates.
  • Preparing reports - invoicing and manifests as well as weekly executive summaries for the Exec Team
  • Closing Out the group which includes communication with the Hotel Director, providing manifests and group needs before sailing with all particulars added.
  • Balance Due Reports, sending payment links, and chasing final payments as needed.
  • Reconciliation of Group Wallet and refunds as needed and with policy guidelines.
  • Perform other duties as assigned.

Qualifications

Education Requirements:

  • High School Diploma or GED

Knowledge

  • Intermediate Microsoft Word, Excel, Outlook, and Google
  • Intermediate to Expert in Microsoft Word, Excel, Outlook, and Google
  • Kapture Reservation System a plus

Skills

  • Proper Phone Skills and Etiquette
  • Must be flexible with strong organizational skills.
  • Good verbal and written communication skills

Abilities

  • Comfortable in providing sales through superior customer service skills.
  • Self-starter and quick learner.
  • Provide customers with accurate information Extremely detail-oriented.
  • Must be able to multi-task.
  • Able to work under time constraints and deadlines.
  • Self-starter and quick learner

EEOC Statement

We are an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under local, state, or federal law.
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Hospitality

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