Group Sales & Booking Specialist - 1st Shift

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 21,000 - 23,000; Full time

Job summary

Mt. Olympus Resort in Wisconsin Dells is hiring for a 1st Shift Group Sales Agent. The role focuses on managing group inquiries, coordinating reservations for schools, sports teams, corporate outings, and tour groups, and building relationships with group leaders to secure bookings.

We offer full-time employment for 1st Shift with a pay rate of $15.00–$17.00 per hour. Availability includes 7:00 AM–3:00 PM or 8:00 AM–4:00 PM; weekends/holidays required and schedules may vary with group arrivals.

Qualifications

• Prior experience in sales, customer service, hospitality, reservations, or group coordination is preferred.
• Strong phone, email, and communication skills.
• Comfortable discussing pricing, preparing quotes, and following up with customers.
• Organizational skills and attention to detail.

Responsibilities

• Respond to calls and emails from schools, sports teams, corporate groups, and tour operators.
• Prepare group quotes and explain hotel, park tickets, packages, and meeting spaces.
• Follow up with leads to encourage bookings and secure sales.
• Create, modify, and cancel group reservations in the reservation system.
• Build relationships with group leaders and provide excellent service throughout booking.
• Explain rates, policies, payments, deadlines, and options.

Skills

Group sales

Relationship building

Sales follow-up

Customer service

Communication

Reservation management

Organizational skills

Multitasking

Job description

Mt. Olympus Resort in Wisconsin Dells is hiring for a 1st Shift Group Sales Agent. The role focuses on managing group inquiries, coordinating reservations for schools, sports teams, corporate outings, and tour groups, and building relationships with group leaders to secure bookings.

We offer full-time employment for 1st Shift with a pay rate of $15.00–$17.00 per hour. Availability includes 7:00 AM–3:00 PM or 8:00 AM–4:00 PM; weekends/holidays required and schedules may vary with group arrivals.