Group Reservations Specialist

Davidson Hospitality Group; Miami Beach (FL); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Pet Insurance

Dental Coverage

Vision Coverage

Teledoc

Descripción de la vacante

Davidson Hospitality Group is seeking a detail‑oriented Reservation Group Coordinator for Royal Palm South Beach Miami. You will bridge sales, events, and front office, managing group room blocks, reservations, and guest details with precision.

The role requires strong organizational skills and the ability to communicate clearly with clients and colleagues. A hospitality background and MS Office/PMS experience are preferred to ensure accurate block management and efficient reporting.

Formación

• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office and property management systems (Opera or similar).
• Ability to work collaboratively across departments.
• Bachelor's degree or equivalent hospitality experience preferred.
• Previous hotel or reservations experience preferred.

Responsabilidades

• Manage group rooming lists, reservations, and billing details.
• Communicate with clients and internal departments to ensure flawless group experiences.
• Process group changes, cancellations, and special requests.
• Monitor inventory to optimize room block utilization.
• Prepare and distribute reports for group status and pick-up.
• Maintain accurate records in the property management system.
• Provide exceptional customer service to internal and external guests.
• Support the Reservations and Sales teams as needed.

Conocimientos

Organizational skills

Communication skills

Attention to detail

MS Office

PMS Opera

Team collaboration

Reservations experience

Educación

Bachelor's degree or equivalent hospitality experience

Descripción del empleo

Davidson Hospitality Group is seeking a detail‑oriented Reservation Group Coordinator for Royal Palm South Beach Miami. You will bridge sales, events, and front office, managing group room blocks, reservations, and guest details with precision.

The role requires strong organizational skills and the ability to communicate clearly with clients and colleagues. A hospitality background and MS Office/PMS experience are preferred to ensure accurate block management and efficient reporting.