Group Mental Health Practice Billing Coordinator

Breaking Free Services LLC; Tarpon Springs (FL); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Company parties

Advancement opportunities

Paid time off

Job summary

Breaking Free Services, LLC is hiring a Billing Coordinator to join our growing mental health practice. The role focuses on accurate posting of payments, ERA processing, and monitoring insurance claims within our EHR system.

You will liaise with clients and clinicians, maintain billing records, and support efficient office operations. The ideal candidate is highly organized, details-focused, and comfortable working independently while collaborating with the administrative team.

Qualifications

• Strong computer skills and typing abilities.
• Excellent organizational skills and attention to detail.
• Self-starter capable of working independently.
• Ability to monitor daily productivity, prioritize responsibilities, and meet deadlines.
• Strong work ethic with a task-oriented mindset.
• Dependable, accountable, and committed to completing tasks accurately and efficiently.
• Strong communication and interpersonal skills when discussing financial matters with clients.
• Team player who works cooperatively with the administrative team.

Responsibilities

• Process ERAs within our EHR system.
• Post payments from paper EOBs accurately.
• Monitor and follow up on outstanding insurance claims.
• Communicate professionally with clients regarding balances and payments.
• Maintain accurate and organized billing records.
• Independently manage daily workload and deadlines.
• Collaborate with the administrative team to resolve billing concerns.
• Maintain client confidentiality and HIPAA compliance, including while working remotely.

Skills

Computer skills

Typing abilities

Organizational skills

Independent worker

Deadline management

Strong work ethic

Communication skills

HIPAA compliance

Team player

Office attendance

Tools

Availity

EHR systems

Job description

Benefits:

• Company parties
• Opportunity for advancement
• Paid time off

About the Role:

NOW HIRING: BILLING COORDINATOR

Breaking Free Services, LLC

Breaking Free Services is a growing group mental health practice, seeking a dependable, organized, and self‑motivated Billing Coordinator to join our practice.

Primary Responsibilities:

• Process Electronic Remittance Advices (ERAs) within our EHR system
• Accurately post payments from paper EOBs
• Monitor and follow up on outstanding insurance claims
• Communicate professionally with clients regarding account balances and outstanding payments
• Maintain accurate and organized billing records
• Independently manage daily workload, track progress, and complete assigned tasks
• Collaborate with the administrative team to address billing concerns and ensure efficient office operations
• Maintain strict client confidentiality and comply with all HIPAA privacy and security requirements, including while working remotely

The Ideal Candidate:

• Friendly and comfortable speaking with people on the phone
• Compassionate and patient with individuals seeking mental health services
• Highly organized and detail-oriented
• Able to multitask and manage competing priorities
• Dependable and able to follow through on responsibilities
• Comfortable learning and working with electronic systems
• Able to communicate professionally with clients, clinicians, insurance companies, and coworkers
• A team player who is willing to step in and help when needed

Required Qualifications

• Strong computer skills and proficient typing abilities
• Excellent organizational skills and attention to detail
• Self-starter capable of working independently with minimal supervision
• Ability to monitor daily productivity, prioritize responsibilities, and meet deadlines
• Strong work ethic with a task-oriented mindset
• Dependable, accountable, and committed to completing tasks accurately and efficiently
• Strong communication and interpersonal skills when discussing financial matters with clients
• Team player who works cooperatively with the administrative team, communicates effectively, and contributes to a positive, supportive work environment
• Ability to maintain confidentiality and follow HIPAA requirements
• Availability to report to the office twice weekly

Preferred Qualifications

• Experience using Availity
• Experience working insurance denials and claim rejections
• Knowledge of insurance claim tracking and follow-up procedures
• Previous medical or behavioral health billing experience
• Familiarity with EHR billing systems and payment posting

Our Ideal Candidate

• We are looking for someone who takes ownership of their responsibilities, identifies tasks that need attention, and follows through without constant reminders.
• The ideal candidate is independent in managing their work while also being a collaborative team player who communicates effectively with our administrative staff.
• We value individuals who are hardworking, organized, detail-oriented, dependable, and committed to keeping billing processes running smoothly.
• Experience working in a mental health practice, medical office, healthcare setting, insurance verification, scheduling, or Electronic Health Record system is strongly preferred.

This is a hybrid full time position with 2 days in the office. Local hires only.

About Breaking Free Services

Breaking Free Services, LLC is a group mental health practice dedicated to providing quality, compassionate counseling services to individuals, couples, children, teens, and families. We believe excellent client care begins before the first therapy session, and our administrative team is an important part of creating that experience.

If you are organized, personable, dependable, and enjoy helping people, we would love to hear from you.

Flexible work from home options available.