Billing & Back Office Support

Only-Connect; United States; Remote; USD 28,000 - 41,000; Part time

Benefits offered by this job

Fully remote work environment

Flexible hours

1099 Independent Contractor

Job summary

Only-Connect is seeking a Clinical Administrative Specialist for a fully remote, part-time role with potential to transition to full-time. You will verify eligibility, manage onboarding, and coordinate sessions with clinicians while maintaining accurate billing records.

The role requires strong Excel skills, attention to detail, and effective communication with insurers and clients. Remote work is essential, with limited on-site needs and flexible schedule.

Qualifications

• Experience with billing and insurance processes.
• Proficient in Microsoft Excel for data management.
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently in a remote environment.
• Reliable internet connection and good phone reception required.
• Experience with Therapynotes or willingness to learn other EHR systems.
• Evening and weekend availability as specified.

Responsibilities

• Verify client eligibility for mental health services, testing and psychiatric care.
• Manage onboarding for new client accounts from referral to intake.
• Confirm sessions with clinicians and follow up on progress notes and benefits.
• Track daily clinician productivity and reconcile invoicing.
• Maintain meticulous records of billing activities.
• Communicate with insurance companies, clients, and the team.

Skills

Microsoft Excel

Interpersonal communication

Remote work

Tools

Therapynotes

Job description

Job Description: Clinical Administrative Specialist, Fully Remote

Only-Connect is a growing and innovative mental health company dedicated to providing high-quality, insurance driven care via our telehealth platforms. We are seeking a highly organized, detail-oriented, and experienced Clinical Administrative Specialist to join our team on a part-time basis with the opportunity to transition to full-time. This is a fully remote position offering flexibility and the chance to contribute significantly to our mission of accessible mental healthcare.

Responsibilities:

• Verify client eligibility for mental health services, testing and psychiatric care
• Manage the onboarding process for new client accounts from first referral contact through intake.
• Confirm sessions daily with clinicians, follow up to confirm progress notes, communicate with clients about changes in benefits, outstanding charges and resolving any deductible and/or benefit discrepancies.
• Track daily clinician productivity, and check that against biweekly clinician and clearing house invoicing.
• Maintain meticulous and organized records of all billing activities.
• Demonstrate proficiency in Microsoft Excel for data management and analysis.
• Have an understanding of mental health CPT codes or demonstrate quick ability to learn and synthesize that information
• Utilize Therapynotes EHR for billing and documentation purposes, with the flexibility and willingness to learn other EHR systems as needed.
• Communicate effectively and professionally with insurance companies, clients (when necessary), and internal team members.
• Work independently and effectively under pressure to meet deadlines.

Qualifications:

• Familiarity with account settlements and effective follow-up procedures.
• Strong Proficiency in Microsoft Excel
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote environment.
• Ability to operate effectively as part of a team, stepping in when needed to support team members
• Reliable high-speed internet connection and good phone reception are mandatory.
• Excellent interpersonal communication skills, demonstrating the ability to interact warmly and efficiently with team members, clinicians, and clients
• Must be available to work one weeknight evening twice a month from 10 pm-12 am EST, as well as two hours on weekends (Saturdays 11 am-12 pm or Sundays 5-7pm)

Compensation and Benefits:

• Competitive hourly rate, commensurate with experience.
• Part-time position starting at 20 hours/week, building to 30-40 hours/week
• $20-30/hour, commensurate with experience
• Fully remote work environment offering flexibility and work-life balance.
• 1099 Independent Contract position
• Opportunity to be part of a supportive and growing team dedicated to improving access to mental healthcare.