Group Manager, Marketing Product Copy

LegalZoom; Los Angeles (CA); Remote; USD 128,000 - 167,000; Full time

Job summary

Join a forward-thinking company as a Group Manager in Marketing Product Copy, where your leadership will shape customer-centric experiences. This remote role offers the opportunity to build and grow a talented team of writers while overseeing content strategy and UX/UI writing. You'll engage with cross-functional teams, influence product decisions, and ensure messaging consistency across all touchpoints. With a strong commitment to diversity and inclusion, this innovative firm provides a supportive environment where your contributions will make a significant impact. Embrace this chance to lead a dynamic team and drive meaningful results.

Benefits

Health Insurance

401(k)

Paid Time Off

HSA/FSA

Disability Insurance

Wellness Benefits

Qualifications

• 10-12 years in content strategy and UX writing, preferably in e-commerce.
• Proven leadership managing multiple projects in fast-paced environments.

Responsibilities

• Lead and mentor a team of product writers for impactful content.
• Collaborate with stakeholders to craft seamless user experiences.

Skills

Content Strategy

UX Writing

Marketing Writing

Problem-Solving

Project Management

Communication Skills

Education

Bachelor’s Degree in English

Bachelor’s Degree in Journalism

Tools

Google Docs

Figma

AI Tools

Job description

Join us in applying for the Group Manager, Marketing Product Copy role at LegalZoom

LegalZoom has been providing accessible and affordable online legal services for over 20 years. Since 2001, we’ve helped millions of customers launch, run, and grow their businesses, secure their intellectual property, and protect their loved ones with estate planning documents.

As the industry leader in business formations, innovation remains at the center of all we do. LegalZoom employees are creative thinkers and problem-solvers who thrive on collaboration and embrace diversity, equity, and inclusion. Together, we’re working to make a positive impact on the world.

Work Environment

LegalZoom is committed to a remote-first work environment to foster better work-life balance. Our offices in Austin, Beaverton, Frisco, LA Metro, and SF Bay Area facilitate collaboration and onsite events. This position is based in the Los Angeles area but is 100% remote, requiring no in-office presence.

Role Overview

We seek a passionate, experienced people leader to build and grow our Product Copy team. This strategic, hands-on role involves setting vision for customer-centric experiences, overseeing content strategy, UX/UI writing, and product naming. You will mentor writers, contribute directly to projects, and influence cross-functional teams to deliver impactful results.

Key Responsibilities

1. Lead, manage, and mentor a team of product writers.
2. Engage actively in project execution and team development.
3. Collaborate with stakeholders across departments to craft seamless user experiences.
4. Develop and promote content guidelines aligned with brand and business goals.
5. Maintain messaging consistency across all customer touchpoints.
6. Influence product decisions through expertise in user needs and commercialization.
7. Stay informed on market trends, product offerings, and competitive landscape.
8. Regularly review content effectiveness and identify improvements.
9. Manage team workload, ensure quality, and meet deadlines.
10. Lead hiring, onboarding, and professional development efforts.
11. Handle multiple projects with strong prioritization and communication skills.
12. Contribute to team culture through critique, inspiration sharing, and operational engagement.
13. Adapt quickly to deadlines and changing priorities.

Qualifications

• 10-12 years in content strategy, UX, marketing writing, or related fields, with e-commerce experience preferred.
• Proven leadership in fast-paced environments managing multiple projects.
• Customer-centric mindset with strong problem-solving skills.
• Bachelor’s degree or higher in English, History, Journalism, or similar.
• Ability to translate data and insights into impactful copy.
• Strong portfolio demonstrating craft and impact.
• Excellent communication skills, including presenting to executives.
• Experience building trust and negotiating with stakeholders.
• Understanding of business metrics and UX influence.
• Commitment to quality and efficiency.
• Proficiency in Google Docs, Figma, and familiarity with AI tools.

Compensation and Benefits

The salary range for this remote role in the US is $128,300 - $166,250, with additional bonuses and benefits, including health insurance, 401(k), paid time off, HSA/FSA, disability insurance, wellness benefits, and more.

LegalZoom is an equal opportunity employer committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind, and participate in E-Verify.