Group Manager - Marketing Operations and Facilities Administration

West Michigan Hispanic Chamber of Commerce; Holland (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

20 Days Paid Time Off

Health Benefits

401k Match

Insurance Coverage

On-Site Gym

Job summary

Haworth Inc. in Holland, MI seeks a Group Manager – Marketing Operations and Facilities Administration to lead a diverse portfolio of operational and administrative functions that support Haworth’s Marketing organization.

You will oversee leaders responsible for financial planning, facilities operations, print services, and travel management, balancing strategy with hands-on leadership. The role requires a strong track record in multi-functional leadership, budget stewardship, and collaboration

Qualifications

• 10 years of related experience in business operations, financial planning or budget management, facilities/workplace operations, marketing operations, or corporate/shared services (7 years if master’s degree).
• 5 years of direct supervisory experience leading managers or multiple teams.
• Ability to travel up to 20% within North America.
• Unrestricted right to work in the US.
• Education Equivalency and Military Equivalency as noted in job requirements.

Responsibilities

• Lead and develop managers across marketing operations, facilities, and admin functions with clear direction and accountability.
• Oversee facilities operations and optimize space utilization and stakeholder experience.
• Provide oversight for financial planning, budgeting, print services, and travel management.

Skills

Travel readiness

Leadership

Education

Bachelor’s degree in Business or related field

Education Equivalency: Associate's + 2 years or 4 years if no college

Job description

Group Manager - Marketing Operations and Facilities Administration

We are currently looking for a Group Manager – Marketing Operations and Facilities Administration to join our team in Holland, MI.

As a Group Manager, you will lead a diverse portfolio of operational and administrative functions that support Haworth’s Marketing organization and broader business priorities. You will oversee leaders responsible for key areas such as financial planning and administration, Facilities-related operations, Print Services, and Travel Management.

In this highly visible role, you will balance strategy with hands-on operational leadership, ensure resources are managed effectively, and partner with senior leaders to address complex business needs. You will provide direction across multiple teams, strengthen processes and performance, and identify opportunities to improve how these functions support the organization.

Essential Functions

• Leads and develops managers responsible for multiple marketing operations, facilities, and administrative functions, creating clear direction, accountability, and alignment across teams.
• Lead the facilities organization, incorporating feedback from key stakeholders to enhance the Haworth experience and maximize the value and use of physical spaces.
• Provides strategic and operational oversight for key business-support functions, including financial administration, Facilities-related priorities, Print Services, and Travel Management.
• Oversees financial planning and budget administration across designated areas of the Marketing organization, monitoring performance, evaluating business needs, and recommending priorities and resource allocations.
• Partners with Marketing, manufacturing, and enterprise leaders to establish priorities, address operational needs, and translate business objectives into actionable plans.
• Uses financial analysis, sound business judgment, and operational data to develop recommendations and support leadership decision-making.
• Evaluates existing programs, processes, and service models to identify opportunities for increased efficiency, effectiveness, quality, and business value.
• Leads teams through changing business priorities while maintaining continuity, service levels, and alignment across interdependent functions.
• Establishes performance expectations and measures progress across teams, programs, budgets, and operational initiatives.
• Builds collaborative relationships with internal stakeholders, vendors, and business partners to resolve issues and advance organizational priorities.
• Provides leadership for facilities-related planning and operational needs, balancing cost, business continuity, workplace requirements, and longer-term priorities.
• Guides the continued development and optimization of Print Services and Travel Management.
• Develops the capabilities of direct-report leaders and strengthens collaboration across a team with varied functional responsibilities.
• Drives a culture of inclusion and belonging by promoting member engagement, sustainability, collaboration, and continuous improvement.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Bachelor’s degree in Business, Business Administration, Finance, Operations, Marketing, Facilities Management, or a related field.
• 10 years of related experience in business operations, financial planning or budget management, facilities/workplace operations, marketing operations, corporate/shared services, or similar cross-functional business functions, (7 years of related experience with a master’s degree).
• 5 years of direct supervisory experience, including experience leading managers or multiple functional teams.
• Experience overseeing complex business operations, financial planning, budgets, resource allocation, administrative services, facilities operations, or a combination of related functions.
• Ability to travel up to 20% within North America.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.
• Education Equivalency: Associate's Degree plus 2 years related experience OR 4 years related experience if no post-secondary education
• Military Equivalency at www.mynextmove.org/vets/find/military

Preferred Qualifications

• Haworth Experience.
• Experience leading managers and multidisciplinary teams across distinct functional areas.
• Demonstrated financial acumen, including experience managing large or complex budgets, evaluating costs, forecasting needs, and developing business recommendations.
• Experience supporting facilities operations, workplace planning, capital priorities, or facility-related vendor relationships.
• Experience overseeing centralized services such as corporate travel, print production, shared services, procurement, or administrative operations.
• Demonstrated ability to assess business processes and implement operational improvements.
• Experience managing external vendors, contracts, service providers, or strategic partnerships.
• Strong decision-making and problem-solving skills, with the ability to balance immediate operational needs and longer-term priorities.
• Ability to influence and build alignment with senior leaders and stakeholders across multiple functions.
• Experience leading teams through organizational, operational, or process change.
• Strong communication skills and the ability to make complex financial or operational information understandable to different audiences.

Design your future with Haworth

Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match up to 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• On-Site Gym: Well-equipped gym, open 24/7.

Additional Postings available from Haworth Inc.