Group Manager - Marketing Operations and Facilities Administration
Haworth
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Benefits offered by this job
Job summary
Haworth in Holland, MI is seeking a Group Manager - Marketing Operations and Facilities Administration to lead a broad portfolio supporting Haworth’s Marketing organization and business priorities. You will guide leaders across financial, facilities, print services, and travel management, balancing strategic direction with day-to-day operations.
You will partner with senior leaders to allocate resources, optimize processes, and drive improvements while maintaining service levels and aligning
Qualifications
- Bachelor's degree in Business, Administration, Finance, Operations, Marketing, Facilities Management, or related field.
- 10 years of related experience in business operations, financial planning or budget management, facilities/workplace operations, marketing operations, or similar cross-functional functions (7 years with a master's).
- 5 years of direct supervisory experience leading managers or multiple teams.
- Ability to travel up to 20% within North America.
- Unrestricted right to work in the US.
Responsibilities
- Lead managers responsible for multiple marketing operations, facilities, and administrative functions with clear direction and accountability.
- Oversee facilities organization to enhance Haworth experience and maximize space value.
- Provide strategic and operational oversight for financial administration, facilities priorities, print services, and travel management.
- Oversee budgeting and resource allocations across the Marketing organization and monitor performance.
- Partner with Marketing, manufacturing, and enterprise leaders to set priorities and translate objectives into action plans.
- Use financial analysis to support leadership decisions and drive improvements across programs and services.
- Identify opportunities to improve efficiency, quality, and business value across functions.
Skills
Education
Job description
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture - we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.
We're looking for visionaries like you to help write the next chapter of our story.
We are currently looking for a Group Manager - Marketing Operations and Facilities Administration to join our team in Holland, MI.
As a Group Manager, you will lead a diverse portfolio of operational and administrative functions that support Haworth's Marketing organization and broader business priorities. You will oversee leaders responsible for key areas such as financial planning and administration, Facilities-related operations, Print Services, and Travel Management. In this highly visible role, you will balance strategy with hands-on operational leadership, ensure resources are managed effectively, and partner with senior leaders to address complex business needs. You will provide direction across multiple teams, strengthen processes and performance, and identify opportunities to improve how these functions support the organization.
- Leads and develops managers responsible for multiple marketing operations, facilities, and administrative functions, creating clear direction, accountability, and alignment across teams.
- Lead the facilities organization, incorporating feedback from key stakeholders to enhance the Haworth experience and maximize the value and use of physical spaces.
- Provides strategic and operational oversight for key business-support functions, including financial administration, Facilities-related priorities, Print Services, and Travel Management.
- Oversees financial planning and budget administration across designated areas of the Marketing organization, monitoring performance, evaluating business needs, and recommending priorities and resource allocations.
- Partners with Marketing, manufacturing, and enterprise leaders to establish priorities, address operational needs, and translate business objectives into actionable plans.
- Uses financial analysis, sound business judgment, and operational data to develop recommendations and support leadership decision-making.
- Evaluates existing programs, processes, and service models to identify opportunities for increased efficiency, effectiveness, quality, and business value.
- Leads teams through changing business priorities while maintaining continuity, service levels, and alignment across interdependent functions.
- Establishes performance expectations and measures progress across teams, programs, budgets, and operational initiatives.
- Builds collaborative relationships with internal stakeholders, vendors, and business partners to resolve issues and advance organizational priorities.
- Provides leadership for facilities-related planning and operational needs, balancing cost, business continuity, workplace requirements, and longer-term priorities.
- Guides the continued development and optimization of Print Services and Travel Management.
- Develops the capabilities of direct-report leaders and strengthens collaboration across a team with varied functional responsibilities.
- Drives a culture of inclusion and belonging by promoting member engagement, sustainability, collaboration, and continuous improvement.
- Must be able to perform all essential job functions with/without accommodation.
- Uses office automation, communication, software, and tools used in Haworth office environment.
- Performs other duties within scope as assigned.
- Bachelor's degree in Business, Business Administration, Finance, Operations, Marketing, Facilities Management, or a related field.
- 10 years of related experience in business operations, financial planning or budget management, facilities/workplace operations, marketing operations, corporate/shared services, or similar cross-functional business functions, (7 years of related experience with a master's degree).
- 5 years of direct supervisory experience, including experience leading managers or multiple functional teams.
- Experience overseeing complex business operations, financial planning, budgets, resource allocation, administrative services, facilities operations, or a combination of related functions.
- Ability to travel up to 20% within North America.
- Applicants must possess an unrestricted right to work in the US to be eligible for this position.
- Education Equivalency: Associate's Degree plus 2 years related experience OR 4 years related experience if no post-secondary education.
- Military Equivalency at www.mynextmove.org/vets/find/military
- Haworth Experience.
- Experience leading managers and multidisciplinary teams across distinct functional areas.
- Demonstrated financial acumen, including experience managing large or complex budgets, evaluating costs, forecasting needs, and developing business recommendations.
- Experience supporting facilities operations, workplace planning, capital priorities, or facility-related vendor relationships.
- Experience overseeing centralized services such as corporate travel, print production, shared services, procurement, or administrative operations.
- Demonstrated ability to assess business processes and implement operational improvements.
- Experience managing external vendors, contracts, service providers, or strategic partnerships.
- Strong decision-making and problem-solving skills, with the ability to balance immediate operational needs and longer-term priorities.
- Ability to influence and build alignment with senior leaders and stakeholders across multiple functions.
- Experience leading teams through organizational, operational, or process change.
- Strong communication skills and the ability to make complex financial or operational information understandable to different audiences.
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.
We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.
- 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
- Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
- 401k Match: Contribute 6% of your annual salary, and Haworth will match up to 7%.
- Insurance Coverage: Company-provided Short-Term Disability, Long-Term Disability, and Life Insurance.
- On-Site Gym: Well-equipped gym, open 24/7.
- Annual Bonus Programs
- Tuition Reimbursement
- Volunteer Time Off
- Parental Leave
- Pet Insurance
- Zero Waste to Landfill
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