Group Leader, BoH – Data Management

KFC Corporation; Louisville (KY); Hybrid; USD 89,000 - 105,000; Full time

Job summary

KFC Corporation in Louisville, KY is seeking a data leadership role to manage BOH, POS, and digital menu data across all U.S. restaurants. You will lead data changes for inventory, taxes, promotions, and pricing, ensuring accuracy and timely deployments.

The role requires 3–5 years in restaurant technology, strong leadership, and excellent communication. This hybrid position reports to the Data Management team and involves collaboration with Yum! Brands and internal IT partners.

Qualifications

• Education – BS in Computer Science preferred but not required.
• 3–5 years of experience in restaurant technology.
• Leadership and/or project management experience preferred.
• Proven ability to lead a high performing team with strong professionalism and communication.

Responsibilities

• Lead a team responsible for creation, maintenance and support of BOH, POS, and digital menu data files for all KFC U.S. restaurants.
• Gather requirements from cross functional partners to implement data changes for BOH inventory, tax, menu and other data.
• Execute data changes for national promotions and market tests across KFC and multi-brand restaurants.
• Implement tax and fee change requests from franchisees and internal teams across all menu channels.
• Create and maintain data sets for restaurant level inventory and BOH systems.
• Ensure data changes are tested for on-time deployment with minimal errors.
• Build menus and pricing for new restaurant openings.
• Develop and support KDS data.
• Lead a high performing data analytics team; collaborate with Data Management Leadership to execute data changes across platforms.
• Coordinate with Yum! Brands and KFC technical teams to improve accuracy and turnaround times.
• Respond to Help Desk incidents with urgency and drive incident reduction.
• Monitor escalations during non-business hours and provide leadership in reviews and prioritization.
• Deliver clear communications to leaders and cross functional partners on BOH initiatives.
• Provide assistance for BOH reporting needs; maintain tools, licenses and lab systems.

Skills

Leadership

Project management

Communication

Strategic thinking

Restaurant technology

Inventory management

Training documentation

Education

Bachelor's degree in Computer Science

Job description

To lead a team responsible for the creation, maintenance and support of restaurant level back of house (BOH), point-of-sale (POS), and digital menu data files for all KFC U.S. restaurants, ensuring data integrity in all platforms.

Responsibilities

Job Responsibilities:

BOH and Menu Data Creation

Gather necessary requirements from cross functional partners and other restaurant brands to facilitate and execute data changes for BOH Inventory, tax, menu and other data changes

Execute data changes for national promotions and market tests for KFC and multi-brand restaurants

Implement tax and fee change requests from franchisees, equity restaurants, and other internal teams across all menu channels

Create and maintain data sets for restaurant level inventory and product projection BOH systems

Ensure that all data changes are thoroughly tested for flawless on-time deployment with minimal errors and service disruption

Build out menus and pricing in support of new restaurant openings

Develop, maintain and support Kitchen Display System (KDS) data

Leadership & Support

Lead a high performing team of data analysts responsible for creation and support of BOH and menu changes

Collaborate with the broader Data Management Leadership team to effectively execute and support data changes across all platforms

Work with internal Yum! Brands and KFC technical teams to drive enhancements across all tools to improve accuracy and turnaround times needed to effetely implement data changes

Respond to and resolve Help Desk incidents and other escalations with a strong customer service mindset to correct data errors with urgency

Collaborate with the KFC Help Desk leadership team to drive incident and call reduction

Monitors and responds to critical escalations during non-business hours

Lead huddles, scrums, and support reviews with the broader Data Management team to help prioritize work, monitor progress, maintain a backlog, and delegate important work

Deliver clear communications to leaders and cross functional partners on BOH initiatives

Provide cross functional partners and franchisees with assistance for BOH reporting needs

Provide leadership and assistance on maintaining technical tools, licenses, and lab systems for the broader Data Management Team.

Working Relationships:

Franchisees, Contacts and Owners, Area Coaches, DM Team Members, Cross functional IT partners, Finance and Marketing.

Supervision of Personnel:

Exempt –3-5

Contractors –1-3

Qualifications

Knowledge and Skill Required:

• Education – Bachelors degree in Computer Science preferred but not required
• 3-5 years of experience in restaurant technology
• Leadership and/or project management experience preferred
• Proven ability to lead a high performing team with Smart, Heart, and Courage
• Strong knowledge of restaurant operations
• High degree of expertise around inventory and projection management systems
• Strategic mindset and can deliver high-performance outcomes
• Excellent written and verbal communication skills
• Self-motivated with a strong drive for results and intellectual curiosity
• Confident, articulate and strong professionalism in all situations
• Well-rounded knowledge of restaurant lab systems with experience utilizing multiple support tools
• Previous experience in creating and maintaining training and technical documentation

Salary Range: $89,300 to $105,100 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Job Info

• Job Identification 5562
• Posting Date 08/26/2026, 07:57 PM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Locations Louisville, KY, United States (Hybrid)