Group Leader

Whirlpool, Inc.; Fall River (MA); On-site; USD 33,000 - 40,000; Full time

Job summary

Whirlpool Corporation in Fall River, MA is seeking a Group Leader to drive safety, quality, and shipping goals in a fast-paced packing/production area. You will lead by coaching, implement 5S, and coordinate with support departments to meet business needs.

The role requires lean problem-solving, strong communication, and flexibility to work overtime. A high school diploma or GED and at least one year in a leadership role are preferred.

Qualifications

• Minimum of one year in a leadership role (two years preferred).
• Lean mindset with understanding of lean tools and continuous improvement.
• Strong communication skills to coordinate with team members and other departments.

Responsibilities

• Own safety, quality, delivery, and cost for the assigned area.
• Serve as first point of contact for picker/packer issues and provide immediate support.
• Develop and audit standard work procedures for consistency and efficiency.
• Coach line operators and help grow the team through daily mentoring.
• Maintain 5S standards to optimize the work environment.
• Monitor performance using spreadsheets and schedules and coordinate with support departments.

Skills

Leadership

Lean mindset

Problem-solving

Communication

Team development

Education

High School Diploma or GED

Tools

Spreadsheets

Scrap tracking

Schedules

Job description

About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constantpursuit of improving life at home. As the only major U.S.-based manufacturer of kitchenand laundry appliances, the company is driving meaningful innovation to meet the evolvingneeds of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid,JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reportedapproximately $16 billion in annual net sales - close to 90% of which were in the Americas -41,000 employees, and 35 manufacturing and technology research centers. Additionalinformation about the company can be found at WhirlpoolCorp.com.Hourly Rate:$26.35Job SummaryAs a Group Leader, you are the backbone of the department’s success. You will drive safety, quality, and shipping goals through hands-on training, expert problem-solving, and a commitment to continuous improvement. We are looking for a reliable leader who works seamlessly with peers and is willing to go the extra mile—including overtime—to support the team and meet business needs.Job Duties and Essentials Functions:Operational Excellence: Take full ownership of safety, quality, delivery, and cost for your assigned area.The "Help Chain": Serve as the first point of contact for picker/packer issues and provide immediate support.Standardization: Develop and audit standard work procedures to ensure consistency and efficiency.Team Development: Focus on the growth of line operators through daily coaching, training new members, and distributing manpower effectively.Process Improvement: Maintain 5S standards to optimize the work environment.Communication & Tech: Use various applications (spreadsheets, scrap tracking, schedules) to monitor performance and coordinate with support departments.Lifting & Carrying: Ability to frequently lift and/or move up to 35 pounds and occasionally lift and/or move heavier items with assistance.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Continuously stand or walk (up to 10 hours per day).Ability to bend and squat frequently.Ability to frequently lift and/or move up to 35 pounds.Ability to occasionally lift and/or move heavier items with or without assistance.Required QualificationsLeadership Experience: Minimum of one year in a leadership NPH role (two years preferred). Candidates with a six-month temporary leadership assignment or current Backups/Group Leaders are encouraged to apply.Technical Ability: Must be able to learn and perform all work content on assigned teams within cycle time.Communication: Basic English skills to effectively coordinate with team members and other departments.Flexibility: A strong willingness to work overtime as required.Must have High School Diploma or GEDPreferred Skills & Experience:Background: Previous packing department experience and proven leadership history.Lean Mindset: Understanding of lean tools, 1x1 problem-solving, and continuous improvement.Soft Skills: Strong people skills with the ability to reinforce accountability and ownership through positive employee relations.Execution: Ability to multitask, prioritize, and make timely business decisions in a fast-paced environment.This role in summary[ACTION REQUIRED - DO NOT POST AS IS]In 1-2 sentences, provide an overview of the purpose, priorities, deliverables and expected outcomes of the role.Your responsibilities will include[ACTION REQUIRED - DO NOT POST AS IS] Describe the main responsibilities of this position. We recommend up to 8 bullet points, preferably starting each statement with a verb.Minimum requirements[ACTION REQUIRED - DO NOT POST AS IS]Describe what is absolutely required for the role, meaning that the candidate cannot be hired if they do not have these requirements. We recommend no more than 3 items and suggest prioritizing:Years of experienceEducation (majors, minimum degree, etc.)Language skillsCertificationsSystems/Technical knowledgePreferred skills and experiences[ACTION REQUIRED - DO NOT POST AS IS]Describe the desirable background and experiences which will be a plus if the candidate possesses them. We recommend no more than 5 items, and suggest including:Years of experienceEducation (majors, minimum degree, etc.)Language skillsCertificationsSystems/Technical knowledgeWe strongly recommend NOT including behavioral traits in this section.Why should you apply?[ACTION REQUIRED - DO NOT POST AS IS]Describe the benefits and/or advantages of working in that particular location, such as core benefits, vacation days, home office days, on-site daycare, work environment, etcAdditional information[ACTION REQUIRED - DO NOT POST AS IS]Use this section to include any other information that was not mentioned in the previous sections. If there is nothing to add, this section should be deleted.Connect with us and learn more about Whirlpool CorporationSee what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.