Group Home Manager

Pine Castle; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Pine Castle, Inc. in Jacksonville, FL is seeking a Group Home Manager to oversee operation, safety, and quality of residential services for adults with developmental disabilities.

You will lead staff, manage daily house operations, implement individual service plans, and ensure compliance with Pine Castle policies and regulatory requirements. The role requires a BA in a human services field and at least two years of management experience; prior work with behavioral goals and documentation

Qualifications

• Bachelor’s degree in health, social/rehabilitation sciences, education, or related field.
• Two plus years of management experience.

Responsibilities

• Oversee daily operation, safety and quality in the group home.
• Lead and supervise residential staff and provide in-service training.
• Ensure compliance with Pine Castle policies and regulatory requirements.

Skills

Residential group homes management

Staff supervision

Electronic health records

Behavioral support plans

APD/CMS surveys

Education

Bachelor’s degree in health or human services

Job description

Job Title: Group Home Manager

PINE CASTLE, INC.

Job Description

EXEMPT: Yes SHIFT: Group Home: Flexible Hours (40 Hour week)

DEPARTMENT: Residential LOCATION: Jacksonville, FL

REPORTS TO: Director of Residential Services REVISION DATE: 08/07/2026

PREPARED BY: _____________________ DATE: 08/07/2026

Cathy Taylor

Director of Residential Services

APPROVED BY: _____________________ DATE: 08/07/2026

Melissa Rogers

Chief Executive Officer

SUMMARY

The Group Home Manager is responsible for the overall operation, safety, and quality of the residential home while ensuring that adults with intellectual and developmental disabilities receive high-quality, person-centered support. The Manager provides leadership and supervision to residential staff, oversees daily household operations, supports the implementation of individual service plans, ensures compliance with Pine Castle policies and regulatory requirements, and promotes an environment that fosters independence, dignity, personal choice, and community participation. The Manager serves as a role model for Pine Castle’s core values and works collaboratively with residents, families, guardians, staff, and the interdisciplinary team to promote the health, safety, well-being, and quality of life of each resident.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Orders supplies and determines need for maintenance and repairs to house, furnishings, and vehicles.
• Assigns rooms, assists in planning recreational activities, and supervises habilitation skills training.
• Compiles records of daily activities of residents.
• Ascertains need for and secures services of physician. Submits monthly reports on attendance to medical appointments, medical concerns and recommendations for consumers.
• Supervises activities of assigned staff and provides in-service training to maintain and upgrade skills.
• Prepares monthly staff schedules.
• Coordinates and records results of monthly meeting for residents.
• Posts and follows approved menus weekly and maintains records for up to six months for review.
• Accounts for client funds within established accounting procedures.
• Orders prescribed medications and supervises administration accordingly, insuring a five-day supply of each prescription is available at all times.
• Documents progress made in training, daily occurrences, case notes, quarterly notes, and quarterly reports.
• Responsible for creating implementation plans for new participants.
• Reviews case files on quarterly basis to insure proper documentation by staff.
• Instructs direct care staff on details of implementing Behavioral Goals for consumers to include collection of data, training, procedures, and reinforcements.

SUPERVISORY RESPONSIBILITIES

Directly supervises up to 7 employees and up to 10 consumers in the group homes. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PREFERED QUALIFICATIONS

• Experience managing residential group homes.
• Experience with scheduling and staff supervision.
• Experience with electronic health records and documentation systems.
• Knowledge of behavioral support plans and person-centered planning.
• Experience preparing for APD, CMS, or accreditation surveys.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (BA) from four-year college or university in health, social/rehabilitation sciences, education, or other human services related field, and two plus years management experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of clients and families, or employees of organizations while providing effective and exceptional customer service.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Completion of required background screening as required by Florida Statutes (see HB531 | Florida Agency for Health Care Administration for more information).

Valid Florida Driver's License in good standing, with clean record, is required and must be maintained for continued employment.

Certification in First Aid and CPR, HIV/Aids and Infection Control and all other APD required trainings must be attained within 90 days of employment and must not expire for continued employment.

Medication Certification and Validation must be attained within 90 days of employment and maintained for continued employment.

OTHER SKILLS and ABILITIES

• Demonstrate knowledge of the needs of persons with Developmental Disabilities.
• Ability to maintain a safe and healthy environment that resembles normalized living.
• Ability to support each consumer in developing attitudes and behaviors appropriate to community living.
• Ability to respond quickly and appropriately to emergency situations at all times.
• Proficient in Microsoft Office products and general office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts and in outside weather conditions and is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.