Coordinator of Residential Services

Marrakech Inc; New Haven (CT); On-site; USD 31,000 - 35,000; Full time

Job summary

Marrakech, Inc. in New Haven, CT is seeking a Group Home Coordinator to oversee multiple residential programs supporting individuals with developmental disabilities.

This on-site leadership role blends operational oversight with a hands-on approach to care, quality, and resident outcomes. You will supervise Residential Supervisors, lead program counselors, recruit and develop staff, ensure regulatory compliance, manage budgets and schedules, and participate in on-call rotations to support

Qualifications

• Bachelor's degree in a human services field for ICF/DDS programs.
• 5+ years of progressive human services experience.
• At least 1 year of supervisory experience.
• Valid Connecticut Driver's License.

Responsibilities

• Oversee multiple residential homes to ensure exceptional care and resident success.
• Lead Residential Supervisors, Program Counselors, and Direct Support Professionals.
• Recruit, hire, train, coach, and evaluate staff.
• Maintain compliance with DDS, ICF, CARF, and agency standards.
• Coordinate person-centered services and quality assurance reviews.
• Manage program budgets and household finances; on-call rotation participation.

Skills

Leadership

Staff development

Regulatory compliance

Communication

Organizational skills

Education

Bachelor's Degree in Human Services, Psychology, Social Work, Special Education, or related field for ICF/DDS programs

Job description

Group Home Coordinator

Make a Difference. Lead with Purpose. Change Lives.

Marrakech, Inc. | Residential Services

• New Haven Area (Multiple Residential Locations)


• Full-Time | Leadership Role | On-Call Rotation Required


• Pay Range: $22.62 - $25.10 per hour

Are You Ready to Lead a Team That Changes Lives Every Day?

At Marrakech, Inc., we believe every person deserves the opportunity to live, work, and thrive in their community. We are seeking a passionate, experienced, and hands‑on Group Home Coordinator to oversee multiple residential programs supporting individuals with developmental disabilities.

This is more than a management position. It's an opportunity to mentor teams, advocate for individuals, and create meaningful outcomes that improve quality of life every day.

Why Join Marrakech?

• Lead multiple residential programs and make a measurable impact


• Coach and develop future leaders within our organization


• Build meaningful relationships with residents, families, and community partners


• Work for an organization whose mission is centered on dignity, inclusion, and empowerment


• Help individuals achieve greater independence, personal goals, and community engagement

What You'll Do

As a Group Home Coordinator, you'll serve as the operational leader for several residential homes and will be responsible for ensuring exceptional care, regulatory compliance, staff development, and resident success.

Leadership & Team Development

• Supervise Residential Supervisors, Lead Program Counselors, and Direct Support Professionals


• Recruit, hire, train, coach, and evaluate staff


• Foster a culture of accountability, growth, and excellence


• Ensure programs are fully staffed and operating effectively

Program & Quality Management

• Maintain compliance with DDS, ICF, CARF, and agency standards


• Conduct audits, spot checks, inspections, and quality assurance reviews


• Lead interdisciplinary team meetings and coordinate person‑centered services


• Ensure all documentation, assessments, and reports are completed accurately and on time

Resident Support & Advocacy

• Oversee individualized programs and service plans


• Ensure residents have access to healthcare, recreation, transportation, and community activities


• Partner with families, guardians, healthcare providers, and support teams


• Promote independence, dignity, and meaningful community participation

Operational Oversight

Manage program budgets and household finances

Oversee vehicle maintenance, safety checks, and facility standards

Participate in an on‑call rotation to support residential programs when needed

Qualifications

Required

• Bachelor's Degree in Human Services, Psychology, Social Work, Special Education, or related field for ICF/DDS programs


• 5+ years of progressive human services experience


• At least 1 year of supervisory experience


• Valid Connecticut Driver's License


• Strong leadership, communication, and organizational skills

Ideal Candidate

You are:

• A natural leader who enjoys mentoring others


• Passionate about supporting individuals with disabilities


• Comfortable managing multiple priorities and locations


• Adaptable, organized, and solutions‑focused


• Experienced with regulatory compliance and quality assurance processes

What Makes You Successful in This Role?

• You lead by example.


• You build strong teams.


• You stay calm under pressure.


• You advocate fiercely for the people you support.


• Most importantly, you believe every individual deserves opportunities, respect, and a life filled with purpose.

Ready to Make an Impact?

If you're looking for a leadership role where your work truly matters, we'd love to hear from you.

Marrakech, Inc. is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.