Group Fitness Coach & Member Success

Planet Fitness; West Saint Paul (MN); On-site; USD 25,000 - 38,000; Full time

Job summary

Planet Fitness West Saint Paul is seeking a Trainer to run the PE@PF group fitness program and assist new members in achieving their goals by designing a simple workout plan and teaching proper equipment use.

You will consult with members on fitness goals, create bi-weekly exercise updates, and support front desk tasks while upholding exceptional customer service and safety standards.

Qualifications

• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions; Check members into the system; New member sign-up; Take potential members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Job description

Planet Fitness West Saint Paul is seeking a Trainer to run the PE@PF group fitness program and assist new members in achieving their goals by designing a simple workout plan and teaching proper equipment use.

You will consult with members on fitness goals, create bi-weekly exercise updates, and support front desk tasks while upholding exceptional customer service and safety standards.