Group & Family Programs Supervisor (Full Time)

Kansas City Zoo & Aquarium; Kansas City (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

The Kansas City Zoo & Aquarium seeks a Group & Family Programs Supervisor to lead the development and delivery of group and family education experiences, including camps, overnights, and scout programs. The role supervises staff and ensures alignment with the zoo's mission.

This position manages program scheduling, resources, training, and evaluation, supports marketing efforts for education programs, and may perform other duties to advance conservation education.

Qualifications

• Bachelor’s degree in education, biology or related field preferred.
• 2-3 years’ experience with formal/informal education programs strongly preferred.
• Prior experience coordinating camps, tours, and other fee-based programs preferred.
• Strong computer skills, including Microsoft Office, Adobe Creative Suite, and audio-visual equipment, required.
• Strong presentation, verbal, and written communication skills.

Responsibilities

• Oversees operational aspects of all group programs, such as camps, family programs, and on-grounds education experiences.
• Supervises staffing, training, scheduling, evaluation, and administration of associated programs.
• Coordinates management of resources and technology for associated programming.
• Establishes and manages the annual program calendar.

Skills

Staff supervision

Program development

Verbal communication

Public speaking

Education

Bachelor’s degree in Education

Tools

Microsoft Office

Adobe Creative Suite

Audio-visual equipment

Job description

Group & Family Programs Supervisor (Full Time)

Position Description:

Under general direction, the Group & Family Programs Supervisor is responsible for the organization, development, and implementation of all group & family education programs and experiences. Associated programs include camps, overnights, and scout programs. This position is responsible for supervising group and family staff along with camp programming, while supporting the overall mission and associated education programs of the Kansas City Zoo and Aquarium.

Position Duties & Essential Functions:

Duties: Oversees all operational aspects of all group programs, such as camps, family programs, and on-grounds education experiences, including:

• Coordinating, scheduling, evaluating, and supervising program execution.
• Leading programs when necessary.
• Purchasing, organizing, and maintaining program supplies and materials.
• Overseeing staffing, training, scheduling, evaluation, and administration of associated programs.
• Coordinating management of resources and technology for associated programming.
• Establishing and managing the annual program calendar.
• Compiling, maintaining, and reporting on program participation and impact.
• Assisting with development and coordination of marketing efforts for programs.

65%

Directly supervises staff, including:

• Overseeing the hiring and onboarding process of area education staff.
• Overseeing and assisting with employee training, evaluation, and discipline.
• Assists with facilitating and implementing the mission, strategic plan, and core values of the Kansas City Zoo and Aquarium.

35%

*This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium.

*All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Minimum Qualifications:

1. EDUCATION & FORMAL TRAINING:
   1. Bachelor’s degree in education, biology or related field preferred.
2. EXPERIENCE:
   1. 2-3 years’ experience with formal/informal education programs strongly preferred.
   2. Prior experience in zoos, aquariums, museums, interpretation, or related field welcomed.
   3. Previous experience coordinating camps, tours, and other fee-based programs preferred.
   4. Experience supervising and/or working with volunteers welcomed.
   5. Knowledge of conservation/biological/environmental teaching programs and interpretation welcomed.
   6. Knowledge of classroom management techniques and skills using teaching aids, including animal, biofacts, artifacts, and library resources preferred.
   7. Strong computer skills, including Microsoft Office, Adobe Creative Suite, and audio-visual equipment, required.
   8. Strong presentation, verbal, and written communication skills.
3. OTHER MINIMUM REQUIREMENTS:
   1. Must have a valid driver's license.
   2. Can move equipment weighing up to 50 pounds, with or without assistance.
   3. Must be willing to become CPR/First-Aid certified.
   4. Must be able to work a flexible schedule, including weekends, holidays, and overnight/evening hours, in all weather extremes.

Must pass a background and drug screening.

DEPARTMENT Conservation/Education

CLASSIFICATION Non-Exempt

REPORTS TO Group & Family Programs Assistant Manager

DIRECT REPORTS Group & Family Program Educators, Camp Educators