Group Digital Product Manager - Customer Engagement & Platforms

my7elevenhr; Irving (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

7-Eleven is seeking a Group Manager for digital customer experiences in Irving, Texas. This leadership role owns the strategy and roadmap for customer engagement across brand digital services, ensuring reliable, measurable and scalable experiences.

You will lead PMs across time zones, translating complex concepts into clear business language for leadership. The ideal candidate has a Bachelor's degree with 8+ years in digital product management and 4+ years leading other PMs, with experience in

Qualifications

• Bachelor's degree required.
• 8 years of experience in digital/agile product management.
• 4 years of experience leading product managers, including senior PMs.
• Experience with consumer accounts, onboarding, activation, personalization or engagement experiences, with awareness of privacy, fraud and operational constraints.

Responsibilities

• Owns strategy and roadmap for customer engagement experiences and supporting digital capabilities.
• Leads delivery of customer journeys to improve awareness, trial, repeat usage and cross-service engagement.
• Leads and develops a team of product managers and collaborates with cross-functional partners.

Skills

Digital product management

Team leadership

Agile methodologies

Education

Bachelor's degree

Job description

7-Eleven is seeking a Group Manager for digital customer experiences in Irving, Texas. This leadership role owns the strategy and roadmap for customer engagement across brand digital services, ensuring reliable, measurable and scalable experiences.

You will lead PMs across time zones, translating complex concepts into clear business language for leadership. The ideal candidate has a Bachelor's degree with 8+ years in digital product management and 4+ years leading other PMs, with experience in