Group Digital Product Lead — Customer Experience & Growth

SuperMom's LLC; Irving, Northern (TX, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

7-Eleven in Irving, TX is seeking a Group Manager to lead product strategy for customer engagement experiences across digital brands and services.

You will manage a global team of product managers, drive discovery, define roadmaps, and ensure reliable, measurable digital capabilities while balancing business value and delivery feasibility.

The role requires strong collaboration with design, engineering, analytics, and marketing to improve activation, personalization and cross-service engagement.

Qualifications

• Bachelor's degree and 8+ years in digital/agile product management.
• 4+ years leading product managers with consumer-facing digital products.
• Experience with consumer accounts, onboarding, activation, personalization or engagement.
• Experience collaborating with design and engineering, including full-stack teams.

Responsibilities

• Owns strategy and roadmap for customer engagement experiences and related digital capabilities, balancing business value and delivery feasibility.
• Ensures product discovery with clear problem definition, research, and design alignment before engineering.
• Leads a global team of product managers, manages intake, governance, and stakeholder alignment.

Skills

Strategy & Planning

Delivery & Execution

Team Leadership

Stakeholder Management

Product Management

Education

Bachelor's degree

MBA or Master’s

Job description

7-Eleven in Irving, TX is seeking a Group Manager to lead product strategy for customer engagement experiences across digital brands and services.

You will manage a global team of product managers, drive discovery, define roadmaps, and ensure reliable, measurable digital capabilities while balancing business value and delivery feasibility.

The role requires strong collaboration with design, engineering, analytics, and marketing to improve activation, personalization and cross-service engagement.