Group Coordinator Lead - Quality Techinician

DHL Supply Chain; Marengo (OH); On-site; Confidential; Full time

Job summary

DHL Supply Chain in Marengo, OH is seeking a QA Lead to support and guide a group of warehouse and clerical staff. You will train new associates, oversee QA processes and ensure quality systems compliance across operations.

You will coordinate with QA, Ops Performance and Process Improvement teams to advance quality initiatives, manage documentation, and support regulatory requirements. This role emphasizes strong leadership and attention to detail in a fast-paced warehouse setting.

Qualifications

• QA training facilitation experience.
• Experience reviewing quality metrics and audits.
• Knowledge of QA documentation and regulatory requirements.

Responsibilities

• Monitor and report QMS implementation and effectiveness through audits and metrics.
• Facilitate QA training for new and existing associates.
• Review documents prepared by the team for accuracy and legibility.
• Collaborate with QA, Ops Performance and Process Improvement teams on quality initiatives.
• Support licensing, permits, registrations and regulatory compliance.
• Perform daily QA activities as directed by management.
• Lead development of QMS documentation.

Skills

QA training

Quality metrics

Audit activities

Education

High School Diploma or Equivalent

Forklift certificate

Associate degree

Job description

Role Purpose

Responsible for supporting and leading specified group of individuals in the warehouse/clerical setting. Provides daily direction and guidance to the work group. Trains new associates in identified work group.

Key Accountabilities

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations' requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.