Quality Technician II

DHL Germany; Indianapolis (IN); On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking a Quality Technician II to ensure returned products meet quality standards and are properly re-packed, labeled, and re-stored for resale.

The role emphasizes QA audits, daily QA tasks, and collaboration with QA and operations teams to drive quality initiatives. 6 months of related experience is typical for qualification.

Qualifications

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Responsibilities

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Skills

Supply Chain quality

Quality Control

Auditing

Product Compliance

Returns

Packaging

Inspection

Education

High School Diploma or Equivalent

Forklift Operator Certification

Associate degree or equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:

Ensure the returned product meets quality standards to customer specifications or other requirements to include re-packing, packaging, and labeling product to return to inventory for re-sale

Position: Quality Technician II

Shift: First

Pay: $20.50

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

Supply Chain, Quality Control, Auditing, Product Compliance, Returns, Packaging, Material or product inspection.

A minimum of (6) six month's experience in the following:

-Accurately receiving returned products or goods and inspecting products for any damages or defects

-Auditing product and packaging/labeling to maintain highest level of product complaince and accuracy

-Ensure the returned product meets quality standards to customer specifications or other requirements to include re-packing, packaging, and labeling product to return to inventory for re-sale

-Experience in using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA,SAP, etc.

Be part of the world’s largest logistics company! DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities:

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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