Catering Services Manager

Holiday Inn Portland - Columbia Riverfront; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Holiday Inn Portland – Columbia Riverfront is seeking a Catering Services Manager to drive catering sales and oversee the seamless execution of meetings, conferences, weddings, and other social events.

This on-site role blends sales, planning, and on-site coordination. You will generate catering revenue, manage client relationships, and ensure events are executed from contract through completion, working closely with sales and operations teams for a flawless guest experience.

Qualifications

• 3+ years of hotel or catering sales experience.
• Strong organizational and communication skills.
• Familiarity with banquet operations, room setups, and event flow.

Responsibilities

• Generate new catering business and rebook repeat clients
• Sell and upsell catering menus, event space, and hotel services
• Coordinate event details including menus, room setups, timelines, and special requests
• Serve as the primary point of contact for clients before, during, and after events
• Lead pre-conference meetings and ensure accurate event execution
• Work closely with sales and operations teams
• Maintain accurate documentation, contracts, BEOs, and post-event records
• Meet individual and departmental revenue goals
• Manage deposits and final payments in accordance with credit policies

Skills

Catering sales experience

Hotel sales

Organizational skills

Communication skills

Multi-event management

Tools

Microsoft Office

Delphi FDC

Job description

The Holiday Inn Portland – Columbia Riverfront is seeking a Catering Services Manager to drive catering sales and oversee the successful execution of meetings, conferences, weddings and other social events.

This role is a blend of sales, planning, and on-site coordination. You’ll be responsible for generating catering revenue, managing client relationships, and ensuring events are executed smoothly from contract through execution.

What You’ll Do

• Generate new catering business and rebook repeat clients
• Sell and upsell catering menus, event space, and hotel services
• Coordinate event details including menus, room setups, timelines, and special requests
• Serve as the primary point of contact for clients before, during, and after events
• Lead pre-conference meetings and ensure accurate event execution
• Work closely with sales and operations teams
• Maintain accurate documentation, contracts, BEOs, and post-event records
• Meet individual and departmental revenue goals
• Manage deposits and final payments in accordance with credit policies

What We’re Looking For

• 3+ years of hotel or catering sales experience (wedding sales a plus)
• Strong organizational and communication skills
• Comfortable managing multiple events simultaneously
• Sales-minded with strong follow-through and attention to detail
• Familiarity with banquet operations, room setups, and event flow
• Proficient in Microsoft Office; Delphi FDC experience preferred
• Ability to work independently and collaborate across departments

The Work Environment

• On-site role in a fast-paced hotel setting
• Professional appearance and conduct required
• Flexibility for event schedules as needed

This role is ideal for someone who enjoys balancing sales with hands-on event execution in a fast-paced hotel environment.