Ground Transportation Agent

SP+; SeaTac (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K available

Paid training

Job summary

SP+ seeks a Ground Transportation Agent (Baggage Handler) at SeaTac to assist passengers with luggage on shuttle buses. The role offers paid training and benefits, including medical, dental, vision, and a 401K. It is a physically demanding on-site position requiring standing, lifting up to 75 lbs, and strong customer service skills.

No prior experience is required, and you will receive comprehensive training to meet airport compliance and safety standards.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States.
• Must be able to clear a background and drug screen.
• Must be able to lift up to 75 lbs consistently.
• Ability to stand, stoop, bend, push, pull throughout shift.
• Experience in customer service preferred but not required.
• Strong verbal and written communication with customers.

Responsibilities

• Load and unload luggage racks on shuttle buses and ensure proper stowage.
• Queue and direct passengers while waiting for the next bus.
• Answer questions about the airport or rental car facility.
• Collect luggage carts at the rental car facility for customer use.

Skills

Customer service

Verbal & written communication

Lifting up to 75 lbs

Job description

Ground Transportation Agent (Baggage Handler)

Pay Rate: Starting at 17.54 per hour + tips.

Medical, dental, and vision benefit programs.

401K available.

A Ground Transportation Agent (Baggage Handler) works at an airport facility/rental car facility and assists passengers on the shuttle bus with their luggage.

Responsibilities include loading and unloading luggage racks on shuttle buses, ensuring the proper stowage for travel. Queuing and directing passengers in lines while waiting for the next bus. Answering questions or concerns about the airport or rental car facility. Collecting luggage carts at rental car facility for customer use. Providing the greatest customer service ever.

This is a physically demanding position which requires you to be on your feet for the entirety of your shift.

NO EXPERIENCE REQUIRED! PAID TRAINING!

Qualifications:

• Must be at least 18 years of age
• Be authorized to work in the United States
• Must be able to clear a background and drug screen (We do not test for THC)
• Must be able to lift up to up to 75 lbs consistently throughout the shift
• Ability to stand, stoop, bend, push, pull throughout entire shift
• Experience in customer service preferred but not required
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
• Complete all required training including airport compliance

Appearance Guidelines:

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.

• For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
• Facial hair must be neatly trimmed at one-fourth of an inch in length and may not present an unkempt appearance
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well-maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.