Ground Systems Controller (Active TS/SCI Clearance required)

Akima; Albuquerque (NM); On-site; USD 75,000 - 110,000; Full time

Job summary

Five Rivers Analytics, an Akima company, seeks a Ground Systems Controller to support mission operations at Kirtland Air Force Base, New Mexico. The role involves operating and monitoring mission ground systems, performing routine checks, and coordinating with engineering, government personnel to maintain system availability and accurate mission reporting.

The ideal candidate has 3+ years of experience in ground systems operations or related fields and holds an Active TS/SCI clearance.

Qualifications

• Three or more years of relevant experience in ground systems operations, satellite operations, command and control, systems monitoring, or a related technical field.
• Experience operating or monitoring complex hardware and software systems.
• Ability to follow detailed technical procedures and respond appropriately to system alerts and anomalies.
• Ability to document operational activity clearly and communicate system status to mission personnel.
• Ability to work effectively in a team-oriented, mission-focused environment.
• Ability to support shift work, weekends, holidays, or nonstandard hours based on mission requirements.
• Active TS/SCI clearance required.

Responsibilities

• Operates and monitors ground systems, hardware, software, and supporting equipment.
• Performs scheduled system checks and verifies equipment readiness before mission activities.
• Monitors system performance and identifies, documents, and reports potential issues.
• Responds to system alerts and anomalies using established procedures and escalation processes.
• Assists with troubleshooting and recovery actions under the direction of senior controllers, engineers, or mission leadership.
• Maintains accurate operational logs, status reports, and turnover documentation.
• Coordinates with government personnel, engineers, and other operations team members during mission activities.
• Supports system testing, maintenance, configuration changes, and restoration activities.
• Follows cybersecurity, configuration-management, safety, and operational requirements.
• Performs shift work in support of mission requirements, as needed.
• Completes required training and maintains position certification.

Skills

Ground systems operations

Satellite operations

Command and control

System monitoring

Documentation

Team collaboration

Shift work

Clearance TS/SCI

Job description

Five Rivers Analytics, an Akima company, is seeking a Ground Systems Controller to support our mission at Kirtland Air Force Base, New Mexico. The Ground Systems Controller will operate and monitor mission ground systems, perform routine system checks, respond to technical issues, and support mission activities in accordance with established procedures. The position will coordinate with engineering, operations, and government personnel to maintain system availability and ensure accurate mission reporting.

Responsibilities

• Operates and monitors ground systems, hardware, software, and supporting equipment.
• Performs scheduled system checks and verifies equipment readiness before mission activities.
• Monitors system performance and identifies, documents, and reports potential issues.
• Responds to system alerts and anomalies using established procedures and escalation processes.
• Assists with troubleshooting and recovery actions under the direction of senior controllers, engineers, or mission leadership.
• Maintains accurate operational logs, status reports, and turnover documentation.
• Coordinates with government personnel, engineers, and other operations team members during mission activities.
• Supports system testing, maintenance, configuration changes, and restoration activities.
• Follows cybersecurity, configuration-management, safety, and operational requirements.
• Performs shift work in support of mission requirements, as needed.
• Completes required training and maintains position certification.

Qualifications

• Three or more years of relevant experience in ground systems operations, satellite operations, command and control, systems monitoring, or a related technical field.
• Experience operating or monitoring complex hardware and software systems.
• Ability to follow detailed technical procedures and respond appropriately to system alerts and anomalies.
• Ability to document operational activity clearly and communicate system status to technical and mission personnel.
• Ability to work effectively in a team-oriented, mission-focused environment.
• Ability to support shift work, weekends, holidays, or nonstandard hours based on mission requirements.
• Active TS/SCI clearance required.

Work Type

On-Site

Company Description

Work Where it Matters

Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.

As a FRA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.