Ground Operations Lead: Flight Benefits

Allegiant Air, LLC; Appleton (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flight benefits

Profit sharing

401K with employer match

Tuition reimbursement

Medical/Dental/Vision/Life/Disability

Job summary

Allegiant Air, LLC is seeking a Customer Service/Ground Operations Agent to oversee cross-utilized agents and support airport operations. You will handle ticketing, baggage, seating, and customer service while ensuring safety and regulatory compliance.

The role requires strong English communication, a valid driver’s license, and ability to work flexible hours including nights and weekends. Flight benefits and other travel perks are provided.

Qualifications

• Must be authorized to work in the US.
• Must pass a criminal background check.
• Education: High School Diploma/GED; Bachelor's degree preferred.
• At least 18 years old with a valid driver's license.
• English reading, writing and speaking required.

Responsibilities

• Coordinate and direct duties of Customer Service/Ground Operations agents.
• Interface with supervisors to address service issues.
• Ensure compliance with FAA, Allegiant Air and airport rules.
• Perform duties including ticket processing, baggage checks and seating assignments.
• Provide information on arrivals, departures, boarding procedures.

Skills

Customer Service

Airline experience

English language

Driver's license

Computer skills

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Allegiant Air, LLC is seeking a Customer Service/Ground Operations Agent to oversee cross-utilized agents and support airport operations. You will handle ticketing, baggage, seating, and customer service while ensuring safety and regulatory compliance.

The role requires strong English communication, a valid driver’s license, and ability to work flexible hours including nights and weekends. Flight benefits and other travel perks are provided.