Ground Operations Lead – EMS & Team Growth

CareFlite; Irving (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

CareFlite, a nonprofit ambulance service, seeks a strong leader for the Ground Operations division in Texas. You will oversee staffing, training, safety, and regulatory compliance, ensuring high-quality patient transport and cost-effective operations.

Strong communication and decision-making are essential for success in a fast-paced EMS environment. The role emphasizes collaboration with hospital partners and local emergency services, plus budget oversight and performance appraisals to drive

Qualifications

• Must be 18 years of age or older.
• High school diploma or its equivalent.
• Bachelor's Degree, preferred.
• Current certification as a paramedic in the State of Texas.
• Minimum of two years of experience in the EMS industry, 911 experience, preferred.
• Minimum of two years of experience at a supervisor level for an ambulance service of similar size and scope to CareFlite, preferred.
• Current Texas Class C driver's license.
• Ability to make decisions with moderate impact on immediate work unit.

Responsibilities

• Lead and inspire ground division staff; encourage teamwork and professional development.
• Ensure safe, high-quality, cost-effective transport aligned with regional and national standards.
• Enforce CareFlite policies and Texas regulations for ground operations.
• Oversee staffing to meet patient care needs of ambulance services.
• Identify education and training needs; collaborate with other division managers.
• Foster positive relationships with external users and organizations involved in patient transport.

Skills

Leadership

Team coordination

Communication

Decision making

Education

Bachelor's Degree, preferred

Paramedic certification (Texas)

Job description

CareFlite, a nonprofit ambulance service, seeks a strong leader for the Ground Operations division in Texas. You will oversee staffing, training, safety, and regulatory compliance, ensuring high-quality patient transport and cost-effective operations.

Strong communication and decision-making are essential for success in a fast-paced EMS environment. The role emphasizes collaboration with hospital partners and local emergency services, plus budget oversight and performance appraisals to drive