Ground-Floor Operations Manager: Dispatch & Growth

Pirtek Fluid Systems Pty Ltd; Omaha (NE); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Mileage reimbursement

Performance bonus

Dental insurance

Free uniforms

Health insurance

Advancement opportunities

Training & development

Vision insurance

Job summary

PIRTEK in Omaha is seeking a hands-on Operations Manager to launch and run a new service operation, overseeing dispatch, team leadership, inventory, and service quality as we scale across two territories.

You will lead hose service technicians, coordinate field work, manage parts and equipment, and drive revenue through customer development. Strong supervisory experience and mechanical aptitude are valued, with training provided.

Qualifications

• 2+ years in a supervisory or team-lead role.
• Strong organizational and decision-making skills under pressure.
• Experience with dispatch and inventory management software.

Responsibilities

• Lead, support, and hold accountable a team of hose service technicians.
• Field incoming calls and dispatch techs to service locations, the nerve center of the one-hour promise.
• Keep techs equipped: manage inventory, forecast needs, place purchase orders, and keep fill-rates high so no one drives back for a part.
• Drive service quality through training, coaching, and consistent standards.
• Keep equipment maintained and ready.
• Jump in on hose assembly and installation at the shop or in the field when needed.
• Help drive revenue through customer development and day-to-day support.
• Perform other related duties as assigned

Skills

Supervisory experience

Team leadership

Dispatch & logistics

Inventory management

Mechanical aptitude

English proficiency

Education

High school diploma or GED

Tools

Dispatch software

Inventory management software

Job description

PIRTEK in Omaha is seeking a hands-on Operations Manager to launch and run a new service operation, overseeing dispatch, team leadership, inventory, and service quality as we scale across two territories.

You will lead hose service technicians, coordinate field work, manage parts and equipment, and drive revenue through customer development. Strong supervisory experience and mechanical aptitude are valued, with training provided.