Groomer, Petsense

Petsense by Tractor Supply; Georgetown (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated pet groomer to provide exceptional grooming services for dogs and cats. In this role, you'll utilize your expertise in grooming techniques and customer service to ensure a positive experience for both pets and their owners. You'll be responsible for maintaining a clean and safe grooming environment while adhering to customer preferences. If you are passionate about animal care and enjoy working in a dynamic setting, this opportunity offers a chance to grow your career in a supportive and rewarding environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Minimum of 1-year grooming experience with pets.
• Must provide own grooming tools or be willing to purchase them.

Responsibilities

• Deliver world-class customer satisfaction and assist with appointments.
• Perform grooming services including clipping, bathing, and cleaning.

Skills

Grooming Techniques

Customer Service

Animal Handling

Attention to Detail

Communication Skills

Education

High School Diploma or Equivalent

Paragon Level 1 & 2 Training

Tools

Grooming Tools (Clippers, Shears)

Bathing Tubs

Grooming Products

Job description

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This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics, grooming styles, and techniques.

Essential Duties and Responsibilities (Min 5%)

• Deliver world-class customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by contacting existing and new customers, scheduling appointments, following up with calls and reminders, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing and grooming procedures as outlined
• Clean ears, clip nails, and perform other grooming services as needed
• Adhere to customer instructions regarding clipping patterns
• Clip dog’s hair according to the pattern, using electric clippers, combs, and shears
• Comb and shape dogs’ coats
• Use non-physical techniques to keep animals calm during grooming
• Complete and maintain customer and company forms accurately
• Observe all safety rules and procedures, adhering to safety standards
• Maintain cleanliness of cages, tubs, and grooming areas
• Assist in store operations as needed

Required Qualifications

Experience: Minimum of 1-year grooming/styling pets. Must be comfortable working with dogs and cats. Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.

Education: High school diploma or equivalent. Successful completion of Paragon Level 1 & 2 training provided by Petsense. A combination of education and experience will be considered. Ability to read, write, and count accurately is essential.

Preferred Knowledge, Skills, or Abilities

• Operate all grooming tools and equipment including bathing tubs, brushes, combs, shears, clippers, driers, and grooming products
• Effective communication with customers
• Compassionate treatment of animals
• Attention to detail
• Ability to lift and carry pets weighing 0-50 pounds
• Flexible work hours including nights and weekends as needed
• Stand and walk for long periods
• Work safely around pets and their waste

Working Conditions

• Work mainly indoors with moderate noise levels
• Exposure to wet conditions, pets, and grooming instruments
• Work shifts typically range from 4 to over 8 hours
• Maintain a safe work environment

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand and groom animals for extended periods
• Use grooming instruments effectively
• Read, write, and complete documentation accurately
• Operate store equipment safely
• Operate effectively in a non-sedentary role

Disclaimer

This job description provides an overview of responsibilities but is not exhaustive. Employees should perform all duties as assigned by their supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making decisions. We support work-life balance and offer growth opportunities. Join us at Tractor Supply and Petsense to build a rewarding career.