Groom Tech in Training, Petsense

Petsense by Tractor Supply; Taylor (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in pet care is seeking a Groom Tech in Training to embark on a rewarding career in grooming. This role involves completing a comprehensive training program that covers essential skills in bathing, grooming, and pet safety. You will learn through hands-on practice and online resources, ensuring you are well-prepared to provide exceptional care for pets. Ideal candidates will be compassionate, detail-oriented, and eager to engage with both pets and customers. Join a dynamic team where your contributions will make a difference in the lives of pets and their owners.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Comfortable working with dogs and cats, showing patience and compassion.
• High school diploma required; ability to read, write, and count accurately.

Responsibilities

• Enroll and complete the Paragon training for Level 1 within five weeks.
• Perform grooming duties including bathing, drying, and nail trimming.
• Maintain pet client records and ensure animal safety.

Skills

Customer Service Skills

Pet Handling

Grooming Techniques

Communication Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Grooming Tools (clippers, blades, shears)

Job description

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training. These include but are not limited to:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing, and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper and Finishing Techniques
• Customer Service Skills & Professionalism
• Equipment Handling and Maintenance
• Ensure animal safety and well-being, including inspecting for parasites, disease or injury and reporting findings
• Practice Safety and Sanitization protocols
• Sanitize and maintain grooming tools and equipment
• Assist in business generation activities like calling customers, scheduling, follow-ups, and verifying vaccinations
• Maintain pet client records, operate computer systems, and perform store recovery if needed
• Ensure proper care and sanitation of live animals and their habitats
• Complete all related documentation
• Perform other duties as assigned

Required Qualifications

• Comfort working with dogs and cats, demonstrating patience and compassion
• Own tools (clippers, blades, shears) or willingness to purchase
• High school diploma or equivalent; ability to read, write, and count accurately

Preferred Knowledge, Skills or Abilities

• Proficiency with grooming tools and equipment
• Effective communication with team and customers
• Compassionate animal handling
• Attention to detail and problem-solving skills
• Basic computer skills and ability to resolve issues ethically

Working Conditions

• Indoor environment with moderate noise, exposure to grooming tools, pet waste, and wet conditions
• Varied shifts, generally from 4 to over 8 hours
• Promotion of safe and productive environment
• Hard surface floors, adequate lighting and temperature

Physical Requirements

• Ability to lift up to 50 pounds, stand for long periods, and operate grooming equipment
• Frequent movement around the salon, bending, kneeling, and squatting
• Effective communication and documentation skills
• Ability to move quickly and safely throughout the store and outdoor areas

Disclaimer

This job description provides an overview of responsibilities. All duties should be performed as assigned by supervisory staff.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility and specific offerings vary by role and individual plan requirements.