GROCERY/UTILITY CLERK

Kroger; Knoxville (TN); On-site; USD 26,000 - 36,000; Part time

Job summary

Kroger in Knoxville, TN is seeking a customer-focused team member to help create outstanding experiences on the floor. You will assist the department manager, uphold safety and cleanliness, and promote the Customer 1st mindset across the store.

You will answer questions about products, stock shelves, operate registers when needed, and help train new associates while upholding the company values of respect, honesty, integrity and inclusion.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Stock grocery products in correct locations.
• Pull down and condition Grocery products.
• Unload Grocery loads from semi-trailers using equipment.
• Sort load merchandise for stocking.
• Open boxes for stocking and prepare pallets.
• Transfer merchandise through store on U-boats.
• Rotate perishable items and monitor codes.
• Check-in vendors and verify incoming orders.
• Count inventory in backroom and build displays.
• Check out customers on registers as needed.
• Assist in training new associates.
• Reinforce safety programs and report hazards.
• Notify management of accidents or safety risks.

Skills

Stress tolerance

Communication

Math basics

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Stocks grocery product in correct locations
• Pull down and condition Grocery products
• Utilize equipment to unload Grocery load from semi-trailers
• Sort load merchandise in preparation for stocking
• Cut and open boxes for stocking
• Load merchandise on U-boats for stocking
• Transfer merchandise by U-boats through store
• Stack pallets of merchandise in backroom storage area, stack pallets for return
• Rotate perishable products, monitor code dates and remove out of codes products
• Remove empty boxes and trash from aisles and properly disposes of them
• Order grocery products
• Check-in vendors, verify incoming orders
• Count product in the backroom for inventory
• Build displays, set and reset items and make price changes as needed
• Check out customers on registers as needed
• Assist in training of new individuals to this Dept., as needed
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Desired

• High school diploma or equivalent
• Retail experience
• Second language: speaking, reading and/or writing