Grocery Team Member — Fresh Displays & Customer Service

Whole Foods Market; San Ramon (CA); Vor Ort; USD 28.000 - 35.000; Vollzeit

Benefits dieser Stelle

Store discount

Paid time off

Financial wellness

Health & wellness programs

Access to other Team Member perks

Zusammenfassung

Whole Foods Market is seeking an entry level Team Member to support Grocery operations, including receiving, stocking, and maintaining displays while upholding WFM standards. The role emphasizes courteous customer service, teamwork, and adherence to health and safety rules.

The position involves assisting with sample areas, inventory, and price accuracy, with flexible shifts including nights, weekends, and holidays as needed. No prior retail experience required.

Qualifikationen

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Aufgaben

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Kenntnisse

Sell proactively

Product knowledge

Quality and freshness check

Label reading

Math basics

Team communication

Customer interaction

Time management

WFM standards

Safety compliance

Jobbeschreibung

Whole Foods Market is seeking an entry level Team Member to support Grocery operations, including receiving, stocking, and maintaining displays while upholding WFM standards. The role emphasizes courteous customer service, teamwork, and adherence to health and safety rules.

The position involves assisting with sample areas, inventory, and price accuracy, with flexible shifts including nights, weekends, and holidays as needed. No prior retail experience required.