Grocery Support & Customer Service Associate

H-E-B; Rio Grande City (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

H-E-B in Rio Grande City, TX is seeking a Customer Service Assistant to help customers, package groceries, and transport purchases from the store to their vehicles.

The role emphasizes fast-paced teamwork, stocking, sanitation, and store cleanliness. Training includes Basics of Safety; candidates must be able to lift up to 55 lbs and work in varying conditions while maintaining high productivity.

Qualifications

• Ability to work with customers and stay attentive to their needs.
• Ability to maintain a high level of productivity and efficiency standards.

Responsibilities

• Assists in unloading merchandise from baskets.
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles.
• Assists customers in locating merchandise.
• Gathers baskets and picks up trash inside and outside Store.
• Maintains and stocks bag areas.
• Returns products to proper locations.
• Stocks and stages bags; stocks check stand supplies.
• Distributes Buddy bucks to registers, replaces anti-fatigue mats.
• Carts & Parts basket relocation and power-washing basket relocation for department setup.
• Performs red basket fill up / retrieval.
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety.

Skills

Fast-paced environment

Customer service

Attention to customer needs

Education

Completion of Company Orientation and Basics of Safety training

Job description

H-E-B in Rio Grande City, TX is seeking a Customer Service Assistant to help customers, package groceries, and transport purchases from the store to their vehicles.

The role emphasizes fast-paced teamwork, stocking, sanitation, and store cleanliness. Training includes Basics of Safety; candidates must be able to lift up to 55 lbs and work in varying conditions while maintaining high productivity.