Grocery Store Operations Lead - Assistant Director

MRINetwork; Alexandria (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

MRINetwork is seeking an Assistant Store Director to support daily store operations and drive exceptional customer service in a fast-paced grocery environment.

You will coach department managers, monitor sales and inventory, and partner with leaders on merchandising, promotions, and presentation while ensuring safety, scheduling, and policy compliance. A strong leader with communication skills is essential.

Qualifications

• Previous leadership or supervisory experience in a grocery, retail, or similar customer-facing environment.
• Strong understanding of store operations, customer service, merchandising, and employee leadership.
• Ability to communicate effectively with customers, employees, department leaders, and vendors.
• Strong problem-solving skills with the ability to adapt to changing priorities and store needs.
• Ability to lead by example and maintain a professional, positive, and team-oriented work environment.
• Basic computer skills, including familiarity with Microsoft Office applications.
• Ability to obtain required food safety certification and any applicable licensing.
• Must be available to work a flexible schedule, including days, evenings, weekends, and holidays as needed.
• Ability to meet the physical requirements of a grocery retail environment, including prolonged standing, bending, reaching, and lifting up to 50 pounds.

Responsibilities

• Support the Store Director in overseeing daily store operations and ensuring a positive shopping experience for customers.
• Assist with leading, coaching, and developing department managers and store associates.
• Help monitor sales, labor, productivity, inventory, and store conditions to support established performance goals.
• Partner with department leaders on merchandising, product displays, promotions, seasonal items, and overall store presentation.
• Assist with employee scheduling, interviewing, hiring, onboarding, and performance management.
• Monitor inventory levels, product quality, rotation, pricing, shrink, and waste throughout the store.
• Help ensure store policies, food safety requirements, cash controls, safety procedures, and security standards are consistently followed.
• Build positive relationships with customers, employees, and vendors while helping resolve issues as they arise.
• Serve as a leader on duty and provide operational oversight in the Store Director's absence.
• Perform additional duties and responsibilities as assigned.

Skills

Leadership experience

Customer service

Operations knowledge

Communication

Problem solving

Microsoft Office

Food safety certification

Licensing

Flexible schedule

Physical strength

Job description

MRINetwork is seeking an Assistant Store Director to support daily store operations and drive exceptional customer service in a fast-paced grocery environment.

You will coach department managers, monitor sales and inventory, and partner with leaders on merchandising, promotions, and presentation while ensuring safety, scheduling, and policy compliance. A strong leader with communication skills is essential.