Grocery Store Operations Lead

Houchens Food Group; Elizabethtown (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Houchens Food Group is seeking an Assistant Manager to help run daily store operations and lead a team. You will supervise sales staff, handle inventory, budgeting, and personnel tasks to ensure smooth operation and positive store performance.

The role requires coordinating with the store manager, maintaining safety standards, training employees, and achieving sales goals through effective leadership and customer service.

Qualifications

• Accountability - Ability to accept responsibility and account for his/her actions.
• Adaptability - Ability to adapt to change in the workplace.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Creative - Ability to think in such a way as to produce a new concept or idea.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Presentation Skills - Ability to effectively present information publicly.
• Reliability - The trait of being dependable and trustworthy.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Responsibilities

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Assign employees to specific duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Inventory stock and reorder when inventory drops to a specified level.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Recruit, interview, hire, train, evaluate personnel performance, demote, promote and terminate store employees when necessary.
• Assure all employees know, understand and follow company policies and standards.
• Constantly measure performance, evaluate and take corrective action.
• Instruct staff on how to handle difficult and complicated sales.
• Achieve productivity of employees through example and leadership.
• Achieve maximum productivity by planning, developing and maintaining work schedules, records of employees' work schedules, timecards and all other necessary records.
• Develop favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision.
• Review and monitor all scheduled shift hours.
• Abide by all city, county, state and federal regulations.
• Assist in all areas that need attention or assign a person to complete the task.
• Record all sales at the time of purchase.
• Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy.
• Ensure check cashing policies are followed to company standards.
• Prepare end of the week reports accurately or ensure that they are done by trained employees.
• Approve timecards in Paylocity, verifying all hours worked.
• See that all new employees on each shift are trained.
• Maintain warning notices to reflect a continuous performance record of all employees.
• Advise supervisor of any personnel situations or policy violations having a negative effect on store operations.
• Check all equipment for proper working conditions.
• Responsible for controlling payroll within budget guidelines.
• Enforce correct vendor check-in procedures, within company guidelines and as instructed by supervisor.
• Always keep safe locked.
• Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by supervisor.
• Responsible for opening and closing the store.
• Complete shift-checkout report at appropriate times as instructed by supervisor.
• Notify supervisor immediately if the bank deposit is not made on a daily basis.
• Share the responsibility for controlling the inventory in the store.
• Order and maintain merchandise to prevent out of stocks.
• Build and maintain displays that are sellable.
• Prepare and maintain perishable foods according to company standards and as instructed by supervisor.
• Maintain coolers, shelves and displays by keeping them full and fronted at all times.
• Properly clean and maintain store equipment.
• Perform other job-related tasks as requested by the management staff.
• Observe management schedule by opening and closing the store on time.
• Other job-related tasks as required.

Skills

Accountability

Adaptability

Autonomy

Communication

Creative

Customer Oriented

Detail Oriented

Energetic

Enthusiastic

Friendly

Motivation

Organized

Patience

Presentation Skills

Reliability

Self-Motivated

Time Management

Working Under Pressure

Education

High School Graduate or General Education Degree (GED)

Job description

Houchens Food Group is seeking an Assistant Manager to help run daily store operations and lead a team. You will supervise sales staff, handle inventory, budgeting, and personnel tasks to ensure smooth operation and positive store performance.

The role requires coordinating with the store manager, maintaining safety standards, training employees, and achieving sales goals through effective leadership and customer service.