Grocery Stocker & Customer Service Pro

Roche Bros; Norwood (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Roche Bros in Massachusetts is seeking a part-time grocery associate to stock shelves, assist customers, and maintain clean, well-organized displays. The role emphasizes teamwork, safety, and exceptional service while ensuring compliance with store policies.

The position requires a high level of reliability, basic English proficiency, and availability to work a flexible schedule. Training is provided, and the hiring range reflects entry-level compensation for this locale.

Qualifications

• Must be 16 years of age and eligible to work in the U.S.
• Complete training in the grocery operation.
• Ability to prioritize work load and have sense of urgency.
• Must read, write, speak, and understand English, with the ability to follow instructions.
• Authorized to work within the U.S.

Responsibilities

• Greet, assist and thank customers promptly and courteously.
• Collaborate with associates to build a strong grocery team.
• Maintain high morale with respectful, supportive team-focused leadership.
• Receive and unload deliveries, verify accuracy, store products correctly.
• Rotate stock using FIFO and keep displays stocked.
• Clean shelves and rebuild displays; ensure neatness.
• Keep department merchandised per community needs.
• Return overstock to stockroom in organized manner.
• Update prices as needed.
• Notify management of shrink, stockouts, security concerns.
• Follow sanitation procedures.
• Monitor temperatures and report refrigeration issues.
• Maintain clean, safe work area; report hazards.
• Apply safe lifting and equipment use practices.
• Assist front end with bagging during busy times.
• Maintain professional appearance and hygiene.
• Dispose of trash properly.
• Complete onboarding within 30 days.
• Perform other duties as assigned.

Skills

Grocery training

Prioritization

English literacy

U.S. work authorization

Job description

Roche Bros in Massachusetts is seeking a part-time grocery associate to stock shelves, assist customers, and maintain clean, well-organized displays. The role emphasizes teamwork, safety, and exceptional service while ensuring compliance with store policies.

The position requires a high level of reliability, basic English proficiency, and availability to work a flexible schedule. Training is provided, and the hiring range reflects entry-level compensation for this locale.