Grocery Stock & Customer Service Associate

Roche Bros. Supermarkets; Mashpee (MA); On-site; USD 17,000 - 20,000; Full time

Job summary

Roche Bros. Supermarkets is seeking a friendly stock associate to ensure shelves and displays are fresh, organized, and inviting for customers. You will assist with stocking, rotating products, and maintaining clean, safe department areas.

The role emphasizes teamwork, reliability, and the ability to follow instructions while delivering great customer service in a fast-paced environment.

Qualifications

• Must be 16 years of age and authorized to work in the U.S.
• Complete training in the grocery operation.
• Ability to prioritize workload and have sense of urgency.
• Must read, write, speak, and understand English and follow instructions.
• Ability to work a schedule based on store needs.

Responsibilities

• Greet, assist and thank customers in a prompt, courteous manner.
• Work with associates to build a strong grocery team.
• Maintain high morale by respectful, supportive teamwork.
• Receive/unload deliveries and store products properly.
• Rotate stock using FIFO and keep displays clean and stocked.
• Keep department merchandised and report shrink or out-of-stock items.
• Perform price changes and communicate hazards to management.
• Follow safety practices and proper sanitation procedures.
• Monitor temperatures and ensure product quality.

Skills

Customer service

English literacy

Safety awareness

Team player

Job description

Roche Bros. Supermarkets is seeking a friendly stock associate to ensure shelves and displays are fresh, organized, and inviting for customers. You will assist with stocking, rotating products, and maintaining clean, safe department areas.

The role emphasizes teamwork, reliability, and the ability to follow instructions while delivering great customer service in a fast-paced environment.