Friendly Grocery Service Associate

Roche Bros. Supermarkets; Easton (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Roche Bros. Supermarkets in Easton, MA is seeking a Service Clerk to deliver friendly, high‑quality customer service by bagging groceries efficiently and creating a welcoming atmosphere for customers and fellow associates.

The role emphasizes teamwork, reliability, and adherence to safety and cleanliness standards, with duties spanning bagging, assisting with unloading, cart retrieval, and contributing to loss prevention as needed.

Qualifications

• Passion for people and commitment to service excellence.
• Able to work as a team member and interact positively with customers.
• High standard of integrity and reliability.
• Successful completion of e-learnings and department training programs.
• Read, write, speak, and understand English.
• Ability to work a schedule based on store needs.
• Authorized to work within the U.S.

Responsibilities

• Greet and assist customers with a friendly, courteous attitude.
• Bag groceries efficiently and accurately at checkout.
• Help unload purchases onto the conveyor as needed.
• Assist customers by loading groceries into vehicles when applicable.
• Empty and return shopping carts, keep areas tidy.
• Report issues to management and help prevent shrink.
• Maintain cleanliness and safe food handling standards.
• Participate in training and adhere to company policies.
• Support Lot Attendants as needed and ensure cart availability.
• Follow directions and perform additional duties as assigned.

Skills

Customer service

Teamwork

Integrity

English proficiency

Schedule flexibility

Tools

POS system

Job description

Roche Bros. Supermarkets in Easton, MA is seeking a Service Clerk to deliver friendly, high‑quality customer service by bagging groceries efficiently and creating a welcoming atmosphere for customers and fellow associates.

The role emphasizes teamwork, reliability, and adherence to safety and cleanliness standards, with duties spanning bagging, assisting with unloading, cart retrieval, and contributing to loss prevention as needed.