Grocery Stock & Customer Service Specialist

Whole Foods Market IP. L.P.; San Mateo (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking Team Members to support Grocery operations, including receiving and preparing product, stocking shelves, and maintaining displays. Candidates should provide courteous, efficient service and uphold WFM standards.

Responsibilities include maintaining fresh displays, assisting with sampling programs, and ensuring accurate pricing and signage. The role accepts entry-level applicants and emphasizes teamwork, reliability, and adherence to health and safety regulations.

Qualifications

• Ability to sell proactively.
• Ability to learn product knowledge.
• Ability to visually examine product quality and freshness.
• Proactive reading of labels and product familiarity.
• Ability to perform simple math.
• Strong communication and teamwork.
• Ability to deliver clear information to customers and team.
• Ability to meet customer service expectations.
• Ability to follow directions and manage time.
• Passion for natural foods and Whole Foods Market values.
• Strong work ethic in a fast-paced environment.
• Understanding of WFM quality goals.

Responsibilities

• Maintains fresh, appealing displays and front-facing stock.
• Stocks shelves, bulk bins, dairy, and frozen sections.
• Monitors spoilage and communicates waste to managers.
• Maintains back stock organization.
• Assists with sampling areas and keeps them clean.
• Completes required spoiling, sampling, temp, and sweep worksheets.
• Participates in periodic inventory checks.
• Arrives on time and ready to work with required grooming and training.
• Delivers excellent customer service and uses suggestive selling.
• Follows health, sanitation, and safety procedures.
• Maintains clean and sanitary work/shopping environment.
• Performs opening, mid, and closing duties with accurate pricing.
• Reports safety hazards promptly.
• Performs other duties as assigned.

Skills

Proactive selling

Product knowledge

Quality inspection

Label reading

Math basics

Team communication

Customer service

Time management

Attention to detail

Heavy lifting

Tools

Box cutters

Electric pallet jacks

Job description

Whole Foods Market is seeking Team Members to support Grocery operations, including receiving and preparing product, stocking shelves, and maintaining displays. Candidates should provide courteous, efficient service and uphold WFM standards.

Responsibilities include maintaining fresh displays, assisting with sampling programs, and ensuring accurate pricing and signage. The role accepts entry-level applicants and emphasizes teamwork, reliability, and adherence to health and safety regulations.